• Management Consultant specialising in Productivity, Performance and Cost-improvement in healthcare with wide range of experience in other sectors. • Expert at project management, business analysis, ICT and technology usage, business transformation and performance improvement. • Delivered large and high profile projects in a wide multitude of trusts (Acute, Primary Care & Mental Health) focusing on improving performance, increasing efficiency, capacity management, reducing costs, minimising wastage and providing a smooth patient journey. • Specialist in business change management by linking Policy, Strategy and Service delivery by improving processes and implementing management tools to aid managers and supervisors. • Previously member of the Policy Advisory Board (PAB) at Nominet, the company responsible for running and managing the .uk internet namespace and the 4th largest registry in the world. • Served as board member and elected Chairman of WHALE Arts Agency and Learning Centre, a major community arts and education centre in Edinburgh. • Established number of businesses in technology sector.
Jun 2000 - Present
Electronic Corner Ltd
Founded Electronic Corner Ltd,a company with a focus on consultancy for companies wishing to make better use of technology and the internet. Services were delivered to clients from all sectors from hospitality to printing, publishing and FTSE 100 clients, in Europe, Asia and Africa. We focused on advising clients on the strategy, develop the approach with senior management and lay the foundation for a solid delivery by offering IT services, technical support and maintenance, procurement, installation and support for infrastructure. Electronic Corner also developed a retail arm trading in Waverley Railway Station, and later on Blackfrairs Street in Edinburgh, served travellers, businessmen and tourists on the move, providing public access terminals, variety of business services and office-on-the-move facilities, a unique concept first to be found anywhere in a major UK railway station. In addition to being a Britain Broadband Challenge finalist in Scotland, the café was featured in the Guardian daily newspaper, in Linux Format magazine, Instant ‘The café culture magazine’ and 2 articles in Growing business magazine.
Feb 2007 - Jun 2010
Meridian Productivity Ltd
Senior management consultant in healthcare sector specialising in productivity and efficiency using a variety of scientific methods in ensuring increased performance and productivity thereby delivering over £25 Million GBP worth of improvements over 3 years. Worked on a variety of projects in trusts (Acute, Primary Care & Mental Health) across the UK helping them implement better management processes, capacity planning and utilisation, patient flows and KPIs to improve and measure performance and efficiency. This resulted in reduced costs, shorter waiting lists, reduced DNAs, increase of outpatient clinics utilisations helped achieve national and commissioned targets. By working with senior management, stakeholders and staff. I helped the trusts become ready for IAPT, Payment by results (PbR) and other contractual targets also helped improve Reference Costs and reduce the use of Locum, bank and agency.
May 2006 - Mar 2008
Elected Policy Advisory Body (PAB) member
Elected member of the Policy Advisory Body (PAB), formally known as the policy advisory board. A think-tank body looking into the policy matters concerning the .uk namespace the world's 2nd largest ccTLD on the internet. see http://www.nic.uk/policy/pab/
Feb 2004 - May 2006
West-Edinburgh strategic ICT Planning committee
Founding member of the West-Edinburgh strategic ICT Planning committee. Resources planning aiming to provide a cooperative framework for the ICT and training courses providers ensuring the wide range of courses available and minimising overlapping.
Oct 2003 - May 2006
Whale Arts Agency
Joined the board of Whale bringing my business and IT expertise to the board of Whale. During my time at Whale I helped the organisation develop a new business plan with focus on generating revenue from the £1m+ assets Whale owns to fund the voluntary activities that were not commissioned but were identified by vital by the staff. I also helped develop the digital and technology strategy of WHALE for the next 5 years as well as identifying ways of reducing the operating cost.
Sep 2004 - Oct 2005
Chairman of the Non-Executive Board
Whale Arts Agency
During my time at Whale as non-executive director, I was elected unanimously by the rest of the board members (Execs and non Execs) to become the Chairman of the Board. During that time I represented Whale at meetings and events with various organisations including the Scottish Arts Council and the Scottish Executive (Later named the Scottish Government).