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Database administrator for various companies and internally produced applications as well as purchased software. Analysis and evaluation of software products to meet business requirements.

Work experience

Jul 2008Present

Data Maps / SQL

Forward Advantage, Inc

April 2010 - PresentAs a member of the development team, developed HL7 data maps (Java based) to meet customer's/vendor's requirements/specifications. Resolved SQL Server issues when escalated from Client Services, wrote custom queries/stored procedures to resolve issues/add functionality/integration, and other duties as assigned.Client Services Specialist - July 2008 to March 2010Provided comprehensive technical project management while implementing software and training our clients. Was also a member of the technical support team to provide the highest quality technical support services in our industry. While a member of the technical support team, I supported our software as well as MS SQL Server 2000 and 2005 installations. Compiled various T-SQL scripts to resolve issues, increase SQL Server manageability, and reporting. Achievement Highlights:• Wrote various dynamic SQL scripts to dynamically query appropriate databases• Wrote several text based reports for third-party integration• Wrote several scripts designed to increase Technical Support efficiency• Provided testing/feedback to Development to increase our SQL Server security and Windows security resulting in huge efficiency gains

Jun 2007Oct 2008


Band of Neighbors
Oversaw and lead product direction, design, development with MS SQL Server 2005 back-end, product road maps, and technology implementation. Analyzed and evaluated various technologies and applications for use within company. Created documentation such as use cases, system requirement specifications, business rules, and help documents. Implemented business support systems, usability testing, and prepared documents for venture capital. Achievement Highlights: • Secured first commercial clients following a sales presentation • Implemented feature tracking program for suggestions and requests to better the product • Prepared documents and analysis necessary for seeking first round of venture capital • Implemented CRM to track sales opportunities, interest, etc.
Dec 2006Jun 2007

Data Center Coordinator

Decade Software Company

Maintained Windows 2003 servers and MS SQL 2005 servers in data center, maximized uptime, maximized throughput/performance, tracked licenses, performed continuity planning, managed server access, monitored and reported on system health, assisted clients with migration from legacy software to new .Net application, performed client training, created application builds for agency-hosted environments, performed associated duties as an IT Assistant to the Network Administrator. Achievement Highlights • Working with Sales, saved company thousands a year in hosting costs after hosting audit discovered a multi-year billing error • Implemented Service Level Agreement for hosted solutions • Implemented monitor tool with analytics that provided substantiation for hardware upgrades • Implemented redundant and secure backup processes to ensure quick recovery in the event of a system failure • Fully documented procedures to ensure consistency and knowledge transfer

Jan 2006Dec 2006

Student Assistant, Information Systems and Decision Sciences

California State University, Fresno

Taught database concepts and SQL using Oracle and lab demonstrations upon request of the professor, assisted in database lab learning environment, answered student questions, and graded homework assignments.




California State University-Fresno


Bakersfield College