Download PDF

About Me

A friendly, approachable and conscientious bilingual individual with experience in several fields including administration, customer service, childcare, hospitality and teaching. Adaptable, flexible with the ability to get on well with people at all levels. Able to work the under pressure of demanding environment in an efficient and professional manner. Keen to learn new skills and fervently enjoys a challenge. 

Work History

Sep 2015Present

Safeguarding Administrative Assistant

South Western Ambulance Service NHS Foundation Trust

Key responsibilities:

  • Provide administrative support to clinicians and safeguarding named professionals throughout triaging  process. 
  • Efficiently communicate between SWAST employees and appropriate agencies (Police, Social Care, Surgeries, CQC, Fire, Mental Health Trusts, Acute Care and Community Trust)
  • General clerical support to the Safeguarding Team including dealing with incoming and outgoing correspondence, managing the Safeguarding Inbox ensuring emails are dealt with efficiently and responded to as is appropriate. 
  • Collate information to contribute to the Trust's Child Death Review process and to organise attendance by Trust staff at Multi Agency Review meetings. 

Oct 2015Present

Customer Care and Order fulfilment assistant

Bookbarn International Ltd.

Handling the niche/ antiquated book requests made by customers . Responding to all enquiries, complaints, problems with orders and returns. Processing and fulfilling orders and payments.

Sep 2013Present

Freelance Nail Artist/ Founder

The Nagels

Designing nail art designs inspired by art, music, fashion, and nature. Recreating these at pop up shops and gallery openings. 

Aug 2015Sep 2015

Creative Studio and PRIntern 

Montpellier Creative

Tasked on working on the brand identity of several local clients, using InDesign to create the branding, corporate literature, and exhibition materials. Assisting with the updating the web design and advertising for larger national and international clients. 

Writing press releases, planning social media grids, mounting coverage, community monitoring, blog strategy development, assisting the account managers with marketing strategies, writing award entries.

Oct 2012Jun 2014

Student Helper and Notetaker

Royal Holloway Disability & Dyslexia Services (ESO)

Diligently take clear and concise typed notes in lectures and seminars. 

Edit and proofread other students' written work.

Support blind or partially sighted students overcome practical issues whilst at university. 

Oct 2012May 2013

English Language Assistant 

British Council assigned to Lycée Pierre de Fermat- Toulouse

Work with groups of around 15 lycéens (aged 15-18) to improve their confidence and competence in spoken English and knowledge of British culture. 

Train smaller groups of students (aged 18-20) in the prestigious 'Classes Préparatoires Grandes Écoles' for their English exams. 

Aug 2007Jul 2012

Sales Assistant

The Gap

Engaging with customers. Maintaining a clean, tidy, and well-stocked shop floor. Constructing exciting visual merchandising displays to ensure the shop always looked its bestIn depth knowledge of the fit and construction of every item in order to offer quality advice to customers ensuring that they felt and looked their best in the clothes. Often responsible for cashing up tills, receiving and processing new stock.

Education

Sep 2014Jul 2015

MA Comparative Cultural Analysis

University of Amsterdam
Sep 2010Jul 2014

BA French Language, Literature, and Culture

Royal Holloway, University of London

2:1

Certifications

A full, clean Driving License + D1

First Aid trained

References available on request