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Politically astute, positive self starter and motivating leader with over 15 years of combined municipal government and private sector experience in PMI (waterfall), Agile, Lean Six Sigma and SMART project and process management.

Outstanding record of performance and recognition includes delivering; Improved municipal customer service solutions; an environmentally friendly product portfolio for global markets; nationwide wireless, data, and voice networks; and over 30% year over year in cost reductions. Skilled new product, life cycle, software, hardware, process and deployment project manager with research and development, manufacturing and regulatory experience in the information technologies, supply chain and telecommunications industries.

Experienced customer, executive, and supplier interface with background in negotiations and risk management. Supervisor of 5-25 resources and extended teams of 100+, with budgets ranging from thousands to multi-millions. Resourceful, innovative and creative manager with entrepreneurial experience who excels under pressure, and consistently delivers quality projects on budget and on schedule. Excellent communications and computer skills including MS Office and Project, accredited with Project Management Masters, Business Administration, and PMP professional designation.

PROJECT MANAGEMENT• Manage schedule, quality, risk, scope and churn for all project phases• Manage team, customer, executive and all shareholder communications• Prepare and administer project budgets, plans and controls• Develop and implement policies and procedures• Ensure compliance with government and regulatory regulations

SUPERVISION/TRAINING• Supervise engineers, suppliers, deployment and contractor resources• Train and evaluate all team members

SPECIFIC PROJECTS• Recognized by the Mayor for multiple municipal solutions including;  Mentorship program, online appointments, 311 communications, and food trucks

• Design, develop, and trial 4G (new technology) cell phone network• Redesign, develop and deploy environmentally friendly product portfolios• Managed major software release for all global customers• Designed, developed and deployed cellular network for major US customer

• Achieved over 30% annual cost reduction on multiple product portfolios

Work experience

Oct 2010Present

Business Process and Transition Analyst

City of Calgary


  • Business and Property Development Business Unit
  • Mar 2012Present

    Business Alignment Coordinator (Acting)

    City of Calgary

    Manage business operations for the Customer Services Division, working closely with the leadership team and approximately 125 staff.  Provide leadership to staff and prepare work plans, targets, timelines and related staffing budgets in order to provide effective and functional resources to support Divisional projects, programs and daily operations.

    Supervisory responsibilities include identifying staff/resource needs to meet the work plan, recruitment and hiring, directly supervising technical, professional and administrative staff.  Provide coaching, mentoring and performance management, coordinating of cross divisional and business unit tasks and balancing work loads, addressing staffing issues and project related issues. Responsible for; Business Unit fee schedules and related business rules, bylaw updates and council approvals; Monthly reporting for press releases; All  aspects of technology asset and resource management for the division; Safety administration for the division; Business analysis and transformation.


    Agile Project Manager


    NOTE – Nortel declared bankruptcy and ceased operations spring of 2009

    Overall project management of 4G wireless project including:

    • Scope definition, product cost, schedule, churn, risk, quality, and burn down/status project spend reporting
    • Develop and manage strategy, plans, project contracts, deliverables, team formation and assignments
    • Lead and facilitate team (scrum) meetings, agendas, actions, decisions, lessons learned and applied
    • Managed project milestones, executive reviews and presentations

    Lean Six Sigma Project Manager

    • Provide business unit support for executive corporate task force
    • Defined role, responsibilities and pay scales for corporate PLM (business analyst) teams
    • Eliminated responsibility conflicts and cut resourcing costs by over 25%

    Cost Reduction Program Manager

    • Provided ongoing program support to identify, prioritize and manage multiple corporate wide projects
    • Manage phase in and phase out to deliver over 30% annualized cost reduction on each project

    Environmental Project Manager

    • Redesigned entire product portfolio to achieve E.U., China and global environmental compliance
    • Delivered on schedule, within budget, simultaneously achieving cost reductions of 5-25%

    Major Software Release Project Manager

    • Provide complete project management services for large software development team
    • Delivered major software release integrating all wireless and land-line products

    New Product Introduction Project Manager

    • Project managed introduction of multiple new wireless products and related software
    • Provided end to end services from conception to deployment and end of life

    Deployment Project Manager

    • Designed, developed and deployed cellular network for major US customer
    • Provided on site services and managed team of 30 deployment resources


    Computers Don't Byte

    Managed all business aspects including resourcing, accounting, supplier and customer relationships.

    Deployed and supported IP, Ethernet, and Novel Netware networksDeployed and supported all PC, MAC and Unix workstation and server hardware and software

    Jan 1990Mar 1994

    Information Technologies Project Manager


    Information Technologies Project Manager

    • Deployed and supported IP, Ethernet, Novel Netware and Arcnet networks
    • Deployed and supported all PC, MAC and Unix workstation and server hardware and software

    Manufacturing Team Lead and Robotics Operator


    Provide leadership and scheduling and management support for operations staffProgram and operate all robotics circuit manufacturing equipment

    Program and operate all wave soldering and IR Oven manufacturing equipment