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Work experience

Nov 2006Present

Service Coordinator

Florida Industrial Scale Company

·Control Account Payables

·Streamline billing procedures, resulting in increased monthly revenue

·Edit and author user manual for custom software

·Prepare and file small claims suits

·Schedule appointments with customers

·Organize technician travel for optimum efficiency

·Control Account Receivables

Nov 2003Nov 2006

Options Coordinator

KB Home

·Implement and negotiate vendor pricing.

·Analyze late change orders for homes in production

·Train employees both inside and outside the division office

·Configure meeting scheduling both inside and outside of the office

·Maintain and edit home options into SAP system

Apr 2001Nov 2004

Service Business Administrator

Kone Inc.

·Record, organize, and report meeting minutes

·Handle Purchasing and Receiving for entire North Florida region

·Implement purchasing processes and procedures

·Monitor commercial project costs and billing for up to one million dollar contracts

·Assess trends in purchasing costs and errors