VERIZON BUSINESS - MCI
TEAM PROJECT LEADER at VERIZON BUSINESS - MCI, PROJECTS / Starting “Six SigmaProjects” & Belts trainings. Studying PMP. Telecomm. industry.
Project Leader in Disco Centralized Team, dedicated for services in USA. Just DomesticsCustomers.Tasks Description: Working w/ Long Distance disconnections, in types of circuits such as DS-0,DS-1, DS-3, OCxx, Frame relay. Advance knowledge in configuration. Identifying issues regarding the Telcos and Local Exchange Carriers requests and Facilities. provisioning for circuits on differentplatforms for all kinds of projects. Failures Locate for International PVC's. Changes of locations forthe service, planning and monitoring daily tasks with USA. Permanent communication withcustomers, technicians and directors of several US Companies. Downgrading, Upgrading. Training,Project Leader in software development focusing to automation of tasks. Mentoring & supervisingnew employees in the start up. Studying PMP to Certify this Year.