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Whitney Johnson

Inside Sales Small Business Account Advisor


To be a successful, results-oriented Renewal Account Executive.  I am ready to excel, accept new challenges, and grow within UHC. Inside Sales Operations and my 12+ years of sales experience is the perfect backbone to succeed in this role. I am goal driven, top sales producer with a proven track record in sales, customer service, and client relationships.  I will be a strong asset, team leader, and top performing RAE.

Work History

Oct 2011Present

Inside Sales Small Business Account Advisor & Business Segment Liaison

UnitedHealth Care
  • Process work as assigned within turn around times: New Business Cases, Quoting, CA Plan Changes, Migrations, Reporting, Heritage Renewals, Onboarding New Employees, Renewal Packaging, Mentoring
  • Process, Package, Mail Manual Missed Renewals
  • Maintain solid, reliable relationships within our Inside Sales Team
  • Always provide availability for Overtime opportunities and to help my teammates
  • Support the Inside Sales Team
  • Assist on the phone queue with broker calls
  • Set up new hires
  • Participate in Volunteer Events within Inside Sales
  • Excellent communication and organization skills
  • Outstanding multi-tasking skills to stay on track for 24 hour turn around times
  • Organize and Execute a cross training plan within our team
  • Maintain Resident Insurance Producer License: Accident & Health, Life March 2016
Nov  2014Present

Lancôme Beauty Advisor / Freelance Makeup Artist

  • Results-oriented; meet and exceed sales goals by closing sales
  • Excellent interpersonal communication skills
  • Strong aptitude in up-selling techniques  
  • Ability to maintain clientele for repeat business
  • Ability to give product knowledge while providing excellent customer service
  • Energetic and enthusiastic about product
  • Outbound, proactive sales calls to existing customers
  • Adapt problem-solving skills
  • Excellent at multi-tasking and handling multiple customers' needs at one time
Sep 2007Oct 2011

Retail Sales Consultant and Small Business Specialist

AT&T Mobility
  • Strong team leader skills 
  • Consistent top selling sales rep
  • Exceeded weekly and monthly quotas on a regular basis
  • Excellent customer service skills with the ability to relate to those I service
  • Build rapport for repeat business and customer referrals
  • Self motivated and willing to demonstrate new sales techniques
  • Represented AT&T at local business events to meet new business clients
  • Proactive outbound calls to prospective local businesses
  • Identified and presented AT&T mobile options in front of businesses to better serve their business needs
Sep 2005Aug 2007

Manager and Health Educator

Anytime Fitness
  • Sold health club memberships to walk-in customers
  • Managed my employees at my gym location on daily basis
  • Managed inventory and maintained the club
  • Promoted the club to local businesses and health fairs
  • Educated members on the equipment and designed individualized health plans as desired
  • Called members if there was a problem with their membership payment
  • Implemented a health education bulletin board at all of the local locations, which remains today
  • Worked with healthcare system database for insurance submissions
Nov 2002Apr 2006

Fragrance Specialist

  • Exceeded sales goals regularly by offering support and product knowledge 
  • Assisted teammates where help was needed to maintain good customer service
  • Maintained repeat customers
  • Aided in the development and execution of events and new product promotions
  • Exclusive Thierry Mugler representative promoting their products and coordinating events


Sept 2001May 2006

Bachelor of Applied Science

University of Minnesota Duluth

Community Health Education