Jessica Vandersluis

Work History

Work History
May 2010 - Dec 2011

Teller 2

Regions Bank
  • Provided accurate, friendly, and professional service to bank customers through their daily transactions of business
  • Demonstrated quality customer service
  • Performed teller functions in accordance with established bank policies, procedures and regulations
  • Calculated daily administrative reports
  • Organized and planned company events
  • Handled customer service calls daily including account transfers, account balance requests
  • Performed audits
  • Prepared and audited monetary shipments
Jul 2009 - Jan 2010

Teller

Metropolitan National Bank
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  • Assisted with the daily operations of the Teller/ATM areas
  • Ran and balanced teller drawer on a daily basis
  • Resolved customer issues either through direct action or referral to alternative branch or bank resources
  • Balanced and audited the Cash Vault
Dec 2006 - Jun 2009

Teller Supervisor

Bank Midwest

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  • Interviewed customers to obtain information and explain available financial services.
  • Lead the teller team to provide a consistent and exceptional customer experience
  • Demonstrated hands-on leadership through direct participation in ongoing communication, branch meetings, etc
  • Educate the teller team for changes in operational/compliance policies and routines as they occur
  • Responsible for adherence to bank's operational compliance and security policies, applicable state and federal laws

Education

Education
Aug 2009 - Present

BA

Missouri State University