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Career Objective

To work with Companies that would Utilize my skills and knowledge in Hardware maintenance, PC Networks and Troubleshooting, Server Maintenance and troubleshooting, Hardware and Software Migrations & Rollouts. 

Work experience

Oct 2016March 2017

Tech Support

NSC Global

Break Fix standard Desktop repairs and IMACs. Inventory and staging of equipment. 

June 2016Sept 2016

Tech Support

Western Connecticut Health Network

Installed software onto mobile devices ranging from Apple to Android particularly I-phones & I-pads. Registered software with the onsite network and tested for functionality. This was a software roll-out for HIPAA Compliancy. We updated over 600 users Mobile devices to Cisco Meraki software for MDM purposes.

Jul 2015May 2016

Field Engineer

Tolt Solutions 

Installed LaneHawk camera’s on the front end lanes at Stop & Shop Stores. Installed the lane hawk Server pc, lane hawk switch, cross connect, LaneHawk software setup and then conducted testing of each lane/camera for functionality.

May 2015Jul 2015

Tech support Analyst

ProHEALTH Care Associates LLP

Responsibilities included replacing workstations, ensuring applications are functional and end user is fully operational on the new workstation.

Mar 2014Mar 2015

Site Support

Mondeleze intl.

Supported end-users for Mondeleze intl. Opened and closed tickets for support and helped users over the phone as well. Imaged Machines as well as Refreshes and Imacs.

Dec 2013Mar 2014

Field Services Technician

Barrister Global Services Network, Inc

Replaced motherboards, Hard-drives, LCD Screens. Performed Standard repairs on HP and Lexmark Printers such as: preventative maintenance kits, swing plate assemblies, tray assemblies, power supply replacements, fuser unit assemblies etc.s

May 2013Nov 2013

Support Engineer

Astadia

Worked on a hardware Roll-out conducted for Lufthansa Airlines. Responsibilities included imaging new workstations, migrating data over from their user's old workstations to the user's new workstations, setting up outlook and printers over the network.

Education

Mar 2004Jul 2004

Certificate

Custom built computers inc.

Completion of 50 hour intensive personal Computer Repair & Maintenance Seminar, covering PC Integration and System Configuration. 

Sep 1996Dec 2000

Baruch College

Computer Information Systems

Skills

Active Directory

creating and managing user and computer accounts, security groups, and application-specific data

Hardware Installation

Experienced installing all types of computer Hardware including Desktops, Laptops & Printers And all types of Server Equipment including Server Machines, Switches & Routers.

Office Applications

Outlook, Word, Excel, Powerpoint

Remote Support

Remote Desktop, Teamviewer, Logmein & Goverlan.