To work with Companies that would Utilize my skills and knowledge in Hardware maintenance, PC Networks and Troubleshooting, Server Maintenance and troubleshooting, Hardware and Software Migrations & Rollouts.
creating and managing user and computer accounts, security groups, and application-specific data
Experienced installing all types of computer Hardware including Desktops, Laptops & Printers And all types of Server Equipment including Server Machines, Switches & Routers.
Outlook, Word, Excel, Powerpoint
Remote Desktop, Teamviewer, Logmein & Goverlan.
Break Fix standard Desktop repairs and IMACs. Inventory and staging of equipment.
Installed software onto mobile devices ranging from Apple to Android particularly I-phones & I-pads. Registered software with the onsite network and tested for functionality. This was a software roll-out for HIPAA Compliancy. We updated over 600 users Mobile devices to Cisco Meraki software for MDM purposes.
Installed LaneHawk camera’s on the front end lanes at Stop & Shop Stores. Installed the lane hawk Server pc, lane hawk switch, cross connect, LaneHawk software setup and then conducted testing of each lane/camera for functionality.
Responsibilities included replacing workstations, ensuring applications are functional and end user is fully operational on the new workstation.
Supported end-users for Mondeleze intl. Opened and closed tickets for support and helped users over the phone as well. Imaged Machines as well as Refreshes and Imacs.
Replaced motherboards, Hard-drives, LCD Screens. Performed Standard repairs on HP and Lexmark Printers such as: preventative maintenance kits, swing plate assemblies, tray assemblies, power supply replacements, fuser unit assemblies etc.s
Worked on a hardware Roll-out conducted for Lufthansa Airlines. Responsibilities included imaging new workstations, migrating data over from their user's old workstations to the user's new workstations, setting up outlook and printers over the network.
Completion of 50 hour intensive personal Computer Repair & Maintenance Seminar, covering PC Integration and System Configuration.
Computer Information Systems