Human Resources Consultant and Professional, helping to bring your organization's strategies to life while maximizing management and employee potential.

Work History

Work History

Consultant/Client Service Specialist

Cushion Employer Services
  • Implementing and supervising human resources solutions including talent management, training and development, employee relations and AA/EEO Compliance
  • Impacting and improving management and employee performance through coaching and counseling
  • Auditing organization’s human resources departments for efficiency and compliance, identifying risks and opportunities and recommending best practices to eliminate deficiencies
  • Designing and administering client’s employee benefits programs
Feb 2010 - May 2012

Benefits Specialist

Tennessee State University
  • Administering benefits-related programs for employees including new-employee orientation, benefit updates, educational programs regarding benefit options and continuation of benefits after separation
  • Assisting with the development, monitoring, and revision of institutional procedures related to benefits administration
  • Providing counseling and assistance to employees regarding benefits-related issues
  • Serving as the primary contact between Tennessee State University, the State of Tennessee Benefits Administration office and program vendors
  • Serving as a Generalist as needed to assist Administrators, Faculty and Staff
  • Managing Public Relations for the Office of Human Resources
  • Conducting and developing workshops and trainings for employees on various topics, changes and procedures
Jan 2004 - Jan 2010

Employee Relations Manager

SunTrust Banks, Inc
  • Investigating employee relations issues, including but not limited to workplace violence, code of conduct violations, harassment, discrimination, etc.
  • Defending Human Resources/Management decisions in Unemployment Hearings
  • Working with HR Generalist to ensure consistency with the execution of company policies
  • Identifying and implementing ways to improve operational processes and efficiencies while enhancing employee/coach performance
  • Coordinating recruiting activities and conducting behavioral interviews to select qualified candidates
  • Facilitating new employee orientations (OnBoarding) and trainings in classroom and one-on-one setting
  • Providing direction, leadership, counseling and motivation to as many as 160 full-time and part-time employees (25-40 direct reports)
  • Reporting compliance documentation such as FMLA, Worker’s Compensation, Corrective Action and Terminations
  • Preparing and delivering monthly and annual performance reviews
  • Maintaining employee payroll using PeopleSoft and Oracle
  • Leading and/or participating in special projects including but not limited to new system pilots, Workforce Management initiatives, incentive tracking/reporting, etc.
Jul 2003 - Jan 2004

Independent Sales Representative

  • Educating employers and employees about supplemental benefits through sales calls, group presentations and open enrollments
  • Tailoring supplemental benefit packages to compliment employee’s current elections
  • Processing enrollment and renewal applications for new and existing policy holders
Feb 2000 - Jul 2003

Sales Manager

Express, Inc
  • Overseeing sales education, recruiting and training
  • Building and maintaining quality relationships with clients while meeting deadlines and sales goals



Master of Business Administration

Strayer University

Bachelor of Science

Middle Tennessee State University