Manager, Workflow Engineering
Lead group responsible for improving operational performance from software development to quality assurance and into network deployment. Develop tools to solve complex software and systems issues. Provide technical expertise for C-level business decisions. Serve as subject matter expert for all Atlassian products including configuration and custom development for JIRA, Confluence, and Crucible.
- Design and implement software automation strategy with Cobbler and Puppet, ensuring rapid deployment in multiple worldwide locations to over 1200 nodes. New infrastructure builds that took weeks to deploy now complete in hours.
- Deploy global network monitoring system with Zabbix, watching hundreds of nodes and thousands of services. Extended capabilities to serve as initial break/fix agents, reducing the number of trouble tickets for issues in the network.
- Integrate and extend capabilities of all applications under direct management. Create dashboards, plugins, and other connectors to meet business and operational needs.