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Work experience

Sep 2014Present

Beauty Advisor

Sephora.com

The primary objective of a Beauty Advisor is to provide quality beauty advice via email and phone that includes: consultation and suggestions in response to client inquiries. They respond to product information inquiries, beauty consultation requests, and client support and .com/Direct technical issues. Beauty Advisors are also a primary resource for beauty and industry knowledge sharing throughout the call center.

Dec 2010Apr 2013

Makeup Artist

CHANEL
Sell products based on listening, and attending to each customer’s needs, and personalizing every transaction. Infuse all interactions to include clients with the history and heritage of CHANEL, expert product knowledge and make-up artistry skills.
Apr 2011Nov 2011

Business Manager

Laura Mercier

The Cosmetic Business Manager is responsible for supervising the complete operation of the cosmetics line to ensure a high level of productivity and customer satisfaction through extensive product knowledge and outstanding customer service.