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My goal is to find reliable long lasting employment that will put my many skills to good use in assisting towards a larger goal regardless of title or position. I am a great team player and I am not afraid to ask questions. I am honest and hardworking I have the capability to dedicate myself to a task and ensure it is completed. I am an experienced professional. I have experience in organizing material for co-workers to maintain productivity in addition to coaching individuals in need of assistance. I am effective in a team regardless of position,(leading or a member) but also effective at accomplishing tasks in a quick and efficient manner while unsupervised. I currently completing a Leadership Course and A+ Computer Certification

Work experience

Mar 2015Present

Mobile Technician

North Bay Computer Services Inc

Mobile Technician at. (6 months) Job responsibilities:

-Diagnose Mobile Device issues

-Repair mobile devices

-Coach and train representatives on updated processes

-Record and track inventory

-Negotiate with suppliers

-Build and maintain positive business relationships

Aug 2013Mar 2015

Owner/Lead Technician

Android Repair Services

Owner/Operator at Android Repair Services (1 year 8 months) Job responsibilities:

-Diagnose Mobile Device issues

-Educate and inform clients and employees on updates involving mobile devices

-Repair mobile devices

-Coach and train representatives on updated processes

-Record, track and stock inventory-Negotiate with suppliers

-Build and maintain positive business relationships

Aug 2012Dec 2014

Sales/Small Business Rep/Health and Safety

Bell Canada

Sales/Small Business Rep/Health and Safety at Bell (2 years 5 months) I was responsible for a wide array of tasks and responsibilities. Examples would include the following.

- Educate and coach representatives on small business activities and promotional material

-Report and track workplace injuries and actively seek to ensure the work place safety.

-Sales of Mobile equipment and accessories

-Sales of Residential equipment and service plans

-Sales of Small business accounts and management of them including follow up calls.

-Show room maintenance


Oct 2014Present

LLR Corporate

LIFE Leadership

Corporate Leadership training. Course covers several aspects of leading such as.

  • Identifying employee and co-worker strengths
  • Duty Management
  • Human Resources
  • Work environment psychology
Apr 2015Present

A+ Certificate


  • Covers many different parts of Computers and Printers the science behind them and how they work.
  • It also covers in-depth troubleshooting and repair techniques.
  • Assisting in diagnosis of computer errors and malfunctions.

Electrical Techniques

Canadore College

College  course covering Residential, Commercial, and Industrial wiring.

  • GPA of 3.0
  • Understanding of simple and complex circuits.
  • Practical application training


Merchandising and Inventory

Creating and maintaining product display and stock management


Creating communication networks for positive business relationships

Customer Service

Defusing "irate" clients and maintaining a positive client experience

Problem solving

Extensive experience in problem solving, both with people and technology


Thomas Ferris     -Floor Manager, KIA North Bay


Alex McKenna   - Head technician, North Bay Computer Services


Additional Available upon request