Justin Nadeau

  • Burlington Ontario

Mobile Technician

Summary

My goal is to find reliable long lasting employment that will put my many skills to good use in assisting towards a larger goal regardless of title or position. I am a great team player and I am not afraid to ask questions. I am honest and hardworking I have the capability to dedicate myself to a task and ensure it is completed. I am an experienced professional. I have experience in organizing material for co-workers to maintain productivity in addition to coaching individuals in need of assistance. I am effective in a team regardless of position,(leading or a member) but also effective at accomplishing tasks in a quick and efficient manner while unsupervised. I currently completing a Leadership Course and A+ Computer Certification

Work History

Work History
Mar 2015 - Present

Mobile Technician

North Bay Computer Services Inc

Mobile Technician at. (6 months) Job responsibilities:

-Diagnose Mobile Device issues

-Repair mobile devices

-Coach and train representatives on updated processes

-Record and track inventory

-Negotiate with suppliers

-Build and maintain positive business relationships

Aug 2013 - Mar 2015

Owner/Lead Technician

Android Repair Services

Owner/Operator at Android Repair Services (1 year 8 months) Job responsibilities:

-Diagnose Mobile Device issues

-Educate and inform clients and employees on updates involving mobile devices

-Repair mobile devices

-Coach and train representatives on updated processes

-Record, track and stock inventory-Negotiate with suppliers

-Build and maintain positive business relationships

Aug 2012 - Dec 2014

Sales/Small Business Rep/Health and Safety

Bell Canada

Sales/Small Business Rep/Health and Safety at Bell (2 years 5 months) I was responsible for a wide array of tasks and responsibilities. Examples would include the following.

- Educate and coach representatives on small business activities and promotional material

-Report and track workplace injuries and actively seek to ensure the work place safety.

-Sales of Mobile equipment and accessories

-Sales of Residential equipment and service plans

-Sales of Small business accounts and management of them including follow up calls.

-Show room maintenance

Education

Education
Oct 2014 - Present

LLR Corporate

LIFE Leadership

Corporate Leadership training. Course covers several aspects of leading such as.

  • Identifying employee and co-worker strengths
  • Duty Management
  • Human Resources
  • Work environment psychology
Apr 2015 - Present

A+ Certificate

TestOut

  • Covers many different parts of Computers and Printers the science behind them and how they work.
  • It also covers in-depth troubleshooting and repair techniques.
  • Assisting in diagnosis of computer errors and malfunctions.
2010 - 2011

Electrical Techniques

Canadore College

College  course covering Residential, Commercial, and Industrial wiring.

  • GPA of 3.0
  • Understanding of simple and complex circuits.
  • Practical application training

Skills

Skills

Merchandising and Inventory

Creating and maintaining product display and stock management

Networking

Creating communication networks for positive business relationships

Customer Service

Defusing "irate" clients and maintaining a positive client experience

Problem solving

Extensive experience in problem solving, both with people and technology

References

Thomas Ferris     -Floor Manager, KIA North Bay

+1-705-471-2578

Alex McKenna   - Head technician, North Bay Computer Services

+1-705-358-4077

Additional Available upon request