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Work experience

Mar 2016Present

Business Analyst/ Project Manager

Storm Creek

• Database development and enhancements. Creating and collaborating on solutions that bring process improvements and efficiencies throughout multiple business units in the organization. (Filemaker, Tableau, SQL)
• Create wireframes, define business needs and document business processes related to  development projects.

• Brought EOS (entrepreneurial operating system) to company leadership and served on the company Leadership Team. 
• Lead company operations for interim period. Ensuring the Customer Service, Warehouse/ Shipping, Receiving, Purchasing and Decoration department were operating at upmost efficiency and provided best in class service to our customers.
•Designed new warehouse layouts to drive efficiency, improve core inventory availability and improve order picking accuracy .
•Lead planning and external staffing needs for e-commerce website re-design. 
•  Lead and manage inventory purchasing for the company. Balancing inventory needs and cashflow availability. 
• Utilize sales history, market data, industry trends, sales and product development team input to create sales forecasts and inventory projections. 
• Provide ongoing analytical support, report generation, etc. to sales, marketing and leadership.

• Work with external vendors on purchase order placement, production scheduling, expedited product needs and delivery schedule of all purchase orders. 
Lead the relationship with our 3PL partner. Ensuring on time and cost efficient delivery of all product purchases from external vendors. 
• Lead the relationship with freight/parcel vendors. Managing service needs and pricing negotiations.
• Designate and maintain product status in ERP system.

Apr 2014Mar 2016

Project Coordinator

BI WORLDWIDE
  • Process and verifying millions of dollars in program payments to thousands of participants weekly
  • Load, validate and verify program data ensuring the greatest degree of data integrity is kept throughout the process.
  • Create multiple pre- defined and ad-hoc reports for external and internal clients daily. Heavily utilizing Microsoft Excel and SQL.
  • Implement website content updates across numerous websites for multiple rewards programs.
  • Monitor and respond to client inquiries and escalations regarding program rules and rewards. All while motoring for trends and potential issues.
  • Work with Clients, Account Managers, Business Analysts and our technical team to address/troubleshoot and implement solutions as problems arise. All while keeping in close communication with the client.
  • Evaluate existing processes and aid in implementing improvements that drive efficiency and accuracy
  • Responsible for creating, formatting, and sending of outbound program award announcements and other electronic communications
  • Complete documentation of program database and Website procedures Provide training to Customer Contact Center and Process Team on assigned projects so they can better assist program participants
Sep 2012Apr 2014

E-Commerce Coordinator

SPORTSMAN'S GUIDE
  • Analyze inventory reports, sales data, sales projections and industry trends to carefully select items to capture sales through eBay auctions, emails, weekly sales/event sections and homepage sale sections.
  • Work with vendor representatives, buyers, photography staff, creative and web edit teams to effectively and efficiently oversee the merchandising of thousands of items on the website.
  • Help design, conduct and summarize user experience tests.
  • Help with the development, testing and implementation of new web initiatives. Such as the implementation of the v12 platform for our sister site; Truck Monkey.
  • Worked with buyers to re-categorize all web items into an SEO optimized taxonomy.
Jun 2012Aug 2012

E-Commerce Intern

SPORTSMAN'S GUIDE
  • Analyzed inventory reports, sales data and projections to carefully select items to build and capture hundreds of thousands of dollars in sales through eBay auctions, weekly sales and homepage sale sections.
  • Organized and refined a complex item color matrix to be utilized for items on third party marketplace sale sites. Such as; Amazon.com, Newegg.com and Kingsizedirect.com.
  • Collaborated with co-workers to systematically develop individualized marketing proposals for just under one thousand vendors.
  • Verifying item data and securing annual pricing.
  • Helped develop, carry out and analyze web page usability assessments for multiple web sites owned and operated by the Sportsman's Guide. On web, tablet and mobile platforms.
Sep 2013Apr 2014

Business 200 Student Director

UNIVERSITY OF ST. THOMAS
  •  Helped manage and oversee a team of nine facilitators who lead 30+ semester long classes with 250+ students.
  • Created and developed new engaging curriculum for the Business 200 program.
  • Developed and implemented Workplace policies and procedures.
  • Managed and developed internal and external relationships with our program.
  • Created and developed marketing initiatives to raise awareness of the program on campus.
  • Oversaw Social media initiatives. (Facebook, Twitter and a Blog)
Sep 2012Aug 2013

Business 200 Project Coordinator

UNIVERSITY OF ST. THOMAS
  •  Collaborated with Co-workers and University officials to restructure the course curriculum. This resulted in an over 50% rate increase in successful course completion in one semester.
  • Worked with service site coordinators to form and strengthen relationships with our program through self organized service events with our team of Business 200 facilitators.
  • Assembled panels of highly successful leaders in both the for profit and non-profit sectors and organized a speaking engagement where they could speak to students about the importance and career possibilities in non-profits.
  • Utilized Social Media to market program changes and events to students. Created and posted blog articles revolving around service learning and professional development.

Education

Sep 2010May 2015

Bachelor of Arts B.A.

UNIVERSITY OF SAINT THOMAS

Business Administration and Marketing