Justin Atwater

Justin Atwater

Licensed Relationship Manager

  • Mansfield Ohio


With 11 years experience I am skilled in cultivating positive relationships with clients and colleagues in a short amount of time; particular adept at communication with clarity and diplomacy to individuals from diverse cultural and organizational backgrounds. As an excellent communicator I have no problem advising people in face to face conversations. I enjoy solving financial problems, devising investment solutions for my clients and helping them to make important financial decisions that will affect their future and the future of their loved ones.

Work experience

Work experience

Licensed Relationship Manager

Sep 2010 - Present

As a  Licensed Relationship Manager I provide sales and service support to the retail branch team.  I have been a successful and integral team member of the Lexington Ohio branch for the last five years.

  • I have developed centers of influence in the community  that has contributed to the success of my team and company. 
  • I have won LRM of the year for Central Ohio, and nominated for multiple leadership high performer panels.

My Job Responsibilities

  • Provide banking sales solutions for deposit, loan and investment products 
  • Support acquisition of new clients and growth of current book of business by contacting and following up on system generated leads identified through the Desktop; documents activities by using the call report feature in the Desktop
  • Support the branch in growing a profitable book of business to achieve individual and team goals
  • Provide sales and service assistance to all clients
  • Develop and maintain broad knowledge of products and services to appropriately support client needs
  • Consistently executes the Key Sales process 
  • Ensures compliance with operational, security and audit procedures and policies
  • Participate in and occasionally facilitate daily branch team meetings
  • Participate in special projects, sales campaigns and assignments as requested
  • Assist with coaching and training tellers and other branch professionals
  • Accurately process all financial service transactions
  • Identify and resolves complex client service opportunities
  • Complete electronic client profiles using KeyBank’s technology 
  • Maintain and call on a client book of business
Additional Responsibilities:
  • As needed, in limited circumstances, may be asked to provide backup on the Teller platform assisting new and existing clients of the bank with account transactions, maintaining responsibility for a cash drawer and following proper balancing procedures.

Licensed Personal Banker

Chase Bank
Jun 2006 - Sep 2010

I worked hard to acquire, manage and retain meaningful relationships with my customers. Offered thoughtful solutions to help address my customers financial needs based on my 6 years Banking experience .

My Job Responsibilities

  • Managing assigned customers and proactively meeting with them - in person and over the phone - to build lasting relationships, discover financial needs and tailor product and service recommendations
  • Making the lives of customers easier by sharing and setting up self-service options to access their accounts.
  • Partnering with Specialists (Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs.
  • Adhering to policies, procedures and regulatory banking requirements

Relationship Manager

May 2004 - Jun 2006
My Job Responsibilities

  • Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals
  • Effectively identify customer credit needs and provide appropriate loan solutions
  • Build strong, trusting relationships with new and existing customers
  • Provide exceptional service to ensure customer satisfaction and a continued relationship with CitiFinancial
  • Work as an individual contributor and as part of a team to achieve business/organizational goals
  • Work directly with customers through the entire lending cycle from loan application to loan closing
  • Ensure that all lending documents and processes are completed per internal policies /processes
  • Manage collection activities including processing payments and consulting with customers on loan payments for past due accounts

Maintance Supervisor

General Motors
May 2002 - May 2004

I was responsible for supervising a medium size group of hourly employees who provide the necessary maintenance support handling service functions. Includes the receipt and distribution of parts to maintain production and non-production schedules. Work involves coordinating a number of involved clerical or technical operations with decisions made within the limits of general practices, standards and policies.

My Job Responsibilities

  • Supervise hourly employees (5 truck repairmen, 2 Millwrights, 1 welder, 7 carpenters)
  • Supervise Maintenance floor operations
  • Comply with Internal Controls
  • Promote, educate, communicate and follow up on safety initiatives holding hourly employees accountable
  • Maintain Housekeeping
  • Maintain safety, attendance , vacation records 
  • Practice good labor relations, comply and enforce local agreement
  • Coordinate hourly vacation requests
  • Coordinate operational changes with production
  • Maintain ISO standards
  • Meet work group's budgets
I was in charge of one of the most important projects in the plant. The project included installation of new fall prevention platforms on most the press stations in the plant. The project was over two years behind schedule when I received the assignment and by the end of my first year the project was  on schedule to be completed on time.

Tool and Die Maker

Breitinger Company
Jan 2000 - May 2002

As a Tool and die maker I worked with computer controlled machinery and mechanical equipment to cut, shape and finish tools made of metal.  Forge die casts for creating molds for materials made out of metal, plastic, ceramic and more.

I used computer assisted design (CAD) software to create designs and turn those designs into blueprints for the actual tools and dies. I might make adjustments to the machine to control speed, material feed and path of the cut, as well as make sure the machines are set up properly, working well, and producing quality products. I would work with the production room to ensure production capacity was being met and help setup machines to ensure the plant ran smoothly.



Tool and Die

North Central State Collage
Sep 2000 - Sep 2002
I attended North Central State Collage for training and certification in the Tool and Die work field.

High School Education

Mansfield Senior High School
Sep 1996 - Jun 2000
I successfully completed my High School Education and  received the academic excellence scholarship. I was a vocational exchange student during the 1998-2000 years at Madison Comprehensive High School majoring in Tool and Die.