Junaid Abduulah

Junaid Abduulah

Work History

Work History
Jan 2010 - Present

Team Lead

WI-TRIBE TELECOM

Customer service abilities including effective listening skills Critical thinking skills, decisive judgment and the ability to work with minimal supervision in a fast paced environment.

Responsible for providing excellent customer service via telesales services and maintaining a high level of service at all times 

 Responsible for New Business Development via prospecting, qualifying, selling and closing Internet services.

Ability to think strategically and creatively while working within a structured environment.

Develop and  maintain prospect and customer list based on strategic marketing data and other sources for sales leads in our CRM system.

Dec 2008 - Dec 2010

DIRECT SALES AND SERVICES SUPERVISOR

WATEEN TELECOM

Demonstrated ability to work both independently and as a team player.

Strong written and oral communication skills. Pleasant phone personality.

Able to handle Objection and have Negotiation skills with creative thinking

Maintaining profitable business relationships.

Responsible for tracking customer information, forecasts and reports

Feb 2007 - Nov 2008

SALES EXECUTIVE

FIRST GULF BANK (DUBAI - UAE)

Promote a positive client image, Opening and Maintaining Account.

Receives customers` diary notes to execute any amendments on their accounts and passes them to service support clerk to enter them in to the system.

Acquire and develop business relationships with existing and potential clients.

Develop marketing strategies for products; Conduct market searches and customer need analysis; recommend effective solutions to corporate clients

Education

Education
Feb 2004 - Jan 2006

MBA

PIMSAT

Skills

Skills

New Business Development

Sales & Revenue Generation

Adaptable & self-motivated

Excellent communication & interpersonal skills.

Summary

To equip myself with the practical knowledge to face the challenges of the competitiveenvironment in the field of Sales & Marketing to prove myself to be a team player by being a member of a highly professional, creative, open minded and productive organization

Interest

  • Market Research and Analysis

Certifications

Certifications
Aug 2005 - Present

Customer Support System

PIMSAT