Juliette Garner

Juliette Garner

Work experience

Work experience
Sep 2010 - Present

Reception Agent

Paradise Point Resort

As a Reception Agent at Paradise Point I am responsible for the guest's experience. I check them in and out of the hotel but am responsible for a lot more. Any request they have I need to ensure that it is met in a timely and satisfactory manner. This involves communication with all departments and a high level of customer service. If a guest has any complaints I listen to them and try to resolve them with professionalism. Sales skills are used when I sell upgrades to guests and I have cash handling experience. I have trained new coworkers due to my manager's trust in my skills. Due to the unpredictable nature of working the Front Desk, I have experience handling high pressure situations and finding solutions to problems that require immediate attention while ensuring that the customer as well as my employers are satisfied.

Jul 2007 - Aug 2007

Administrative Assistant

Dilbeck Realty

While I was an Administrative Assistant at Dilbeck Realty, I answered phones, paid the company's bills, and was responsible for calling the city departments to shut off gas, water, and electricity on the houses that the company was selling. I also had to edit and update the company's website. My supervisor, Jill Suarez, held me accountable for the organization of the company and I never disappointed her. I came up with the idea of a new filing system in which all the important documents that the realtors needed were at their fingertips in organizational folders that were kept in their cars. I implemented this system and all of the realtors were impressed and continue to use it. 


Sep 2008 - Present

San Diego State University

I attend San Diego State University as a Business Administration senior with an emphasis in Management. I have a cumulative GPA of 3.0 and my second semester as a freshman I qualified to be put on the Dean's List. In order to qualify at San Diego State University, you must be in the top 10% of your major.  

Sep 2004 - Jun 2008

High School Diploma

Long Beach Polytechnic High School

I was enrolled in the school's highest honor academy PACE and enrolled in six Advanced Placement Classes. I took four Advanced Placement tests and passed all of them which gave me college credit. I was a choir student for all four years and went to Europe twice with my choir group to perform in churches and cathedrals. I was the treasurer of the club Sole II Soul which collects shoes to give homeless people. I also was a LINK Crew member, which meant helping incoming freshman adjust to the pressures of high school. In all my classes, I tried my hardest and turned in my assignments promptly.



All skills

-Reliable -Diligent -Honest -Fast learner -Organized -Punctual -Proficient in MS Word, Excel, Access, Powerpoint -Type 120 wpm  


Dancing, cooking, singing, reading, studying business, biographies, traveling