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A creative Projects Officer with an eye for detail who adds value to projects through developing administrative systems, identifying and mitigating risks and focusing on process efficiency. Has a firm understanding of the Australian public and non-profit sector. Applies a broad range of marketing & communications, project and analytical skills to develop creative solutions, communicate them to stakeholders and execute them autonomously or as part of a team structure.

Work History


Projects Officer

Shore Community 

My role was to provide oversight to all essentially operational elements to the organisation, as such this included the management of a number of projects, in this role I achieved the following:

  • I established a voluntary management team to provide expert oversight to areas such as finance, property, legal and IT.
  • I deployed Sharepoint, Officer 365, procured IT support, and undertook staff training. Resulting in a more collaborative tech-savvy office culture.
  • I developed a Staff Policy Manual in response to imminent WHS legislation changes in New Zealand. This fostered a culture of organisation-wide involvement in the identification and mitigation of workplace risks.
  • I developed the organisation’s online presence through setting up social media channels, deploying a new CRM, creating EDMs through Mailchimp and working with an agency to develop a new website.


Operations Coordinator

Samaritans Purse Australia & New Zealand

I was responsible for the operations of their flagship project, Operation Christmas Child which sought to collect, inspect and export over 25,000 shoeboxes filled with donations from across NZ to the Pacific and South East Asia, these are my achievements:

  • I oversaw the establishment of the Auckland warehouse and implemented significant changes to internal processes around how donations were handled once received. As a result, the human resources required for this phase of the project fell by 50%.
  • I developed and brought structure to the extensive grassroots support structure of the organisation in New Zealand. As a result, we saw more committed support from major logistics partners across the North Island.
  • I developed a communications plan to enhance our ability to get a clear message out to all our supporters. This involved updating our CRM records, establishing our social media presence and developing EDMs through Mail Chimp.

Program Coordinator

Global Care

As the coordinator of Global Care at Durack my role was to provide direction and support to a service that provided over a thousand local families with access to low-cost food.

  • Through conducting research into the service’s social context (drawing on NGO statistics & ABS statistics) I was able to bring clarity to some of the organisations weaknesses and opportunities.
  • I redeveloped internal processes surrounding our delivery model and our accounting of goods received which saved eight staff hours every week.
  • I developed a network of likeminded organisations with in the community which we could partner with to provide more holistic care.


Store Manager

Simbuca Designs

In collaboration with the owners, I aided in the establishment of a new business which sold a combination of imported and domestically produced outdoor furniture as well as the building of outdoor gazebos and Bali Huts.

  • In collaboration with the owners I developed a brand and marketing campaign surrounding the launch of the business.
  • I developed invaluable customer service experience which contributed towards securing repeat custom.


St. Peter's OSHC - Centacare Brisbane



Independent Post Graduate Studies

Monash University

Governance (Distinction), Public Policy (High Distinction)


Bachelor of Business (Marketing Major)


Achieved a GPA of 5.2


Bachelor of Ministry


Achieved a GPA of 6.1 (with the Dean's Commendation)

Technical Skills

Adobe Photoshop, Illustrator, Indesign, MYOB Retail Manager, MS Visio, MS Project, AutoCad (2D), Sharepoint, MS Office Suite, Various CRMs, Wordpress