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Summary

Experienced in Customer Services. An articulate enthusiastic, self-motivated and hardworking person,

able to work independently and in a team, with excellent leadership, communication, organizational,

inter-personal and time management abilities. A courteous manner, showing confidence and natural

initiative. I am professional and well mannered, a quick learner who is able to acquire new skills and

ideas easily. Flexible, adaptable and willing to train and gain any new skills to help further my career.

Work experience

Dec 2016Present

Marketing Analyst 

Indegene, Toronto, ON
May 2010May 2015

Customer Services Specialist

Experian Marketing Services, Sao Paulo, BR
Jun 2006Apr 2010

Ecommerce Analyst

PortCasa.com.br, Sao Paulo, BR
May 2001Jun 2005

Customer Services Analyst 

Bradesco Bank, Sao Paulo, BR

Education

Jan 2017Apr  2018

Business Marketing 

George Brown College 
Jan 20102012

Maketing

University Anhembi Morumbi, São Paulo, BR
Jan 2007Dec 2009

Digital Communication

University of São Paulo, São Paulo, PR

Languages

Portuguese             

Native Speaker

English 

Fluent