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  • Natural ability to promote products and build rapport through listening and communication skills
  • Lived and traveled abroad, developing a keen sensitivity to people from diverse cultural backgrounds. Fluent in Spanish and English.
  • Highly motivated, goal-oriented professional; a decision-maker skilled in implementing new ideas.
  • Motivated self-starter; able to spark interest and take initiative.

Work experience

Jan 2012Mar 2013

Marketing Manager

Club Dolce

Marketing Manager:

Was in charge of all event coordination inside  the Club. Managed sponsorships. Hired new personnel and delivered training to new hires.

Create monthly budget for events.

Handle distributers and created all advertising related to the business.

Reason for leaving:

Business shut down because of sale.

Jun 2011Dec 2011

Technical Support Tier II

Alienware DELL

Technical Support Tier II

Work with customers over the phone to provide assistance with the removal of broken hardware and how to install brand new pieces of hardware.

Knowledge on :

  • VPN
  • ISP
  • Windows vista / 7/ 8
  • Nvidea Graphics
  • Remote Access

Reason for leaving:


Aug 2010Jan 2011

Loan Counselor

Bank of America

Loan Counselor:

  • Collections 
  • Customer Service
  • Loan advice

As a loan counselor you where required to provide top of the line Customer Service and at the same time try t collect payments on delayed mortgages or loans. Had to have a clear idea of the services and products the company offered.

Reason for leaving:

Account was closed no relocation offered.

Aug 2009Feb 2010

Cast Member

Walt Disney World

Cast Member for the following attractions: 

  • Rock and Roller Coaster
  • Tower of terror
  • Fantasmic
  • Beauty and the beast
  • Parades

Supervise that guest will enter the attraction in a safe way. Deliver top of the line Customer Service. Handle the attractions safety. Solve guest problems accordingly to protocol.

Reason for leaving:

Internship entered due date.


Jan 2015Present


Universidad creativa

Interior Design

Jan 2009Present



Hotel Management

Jan 2004Dec 2008





Aug 2009Feb 2010

People management

Handle large amounts of personnel, coaching and feedbacks.


Basic Tech Support
Microsoft Office
Mac OS X


Heiner Murillo

A quien corresponda:  Es con mucho gusto que por medio de la presente me permito saludarle de la manera más cordial, y a la vez, extender la más amplia y grata recomendación dirigida hacia el Señor Julian Mejia Miranda,  cedula de identidad numero 1-1455-0840.               Tengo el gusto de conocerle como una persona de altísimas calidades y cualidades morales, personales y profesionales.  Por esas razones, no dudo en que sería de gran utilidad y excelente desempeño en cualquier función que le sea asignada, garantizando así una excelente adquisición para la fuerza laboral de su empresa. Sinceramente,   Heiner Murillo Jiménez Corporate & Public Relations Director High Finance Group Inc, S.A. (506) 2289-47-60 / (506) 8850-53-53 E-mail: [email protected]