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Work experience

Sep 2002Mar 2014

Operations Administrator

Crowe Horwath LLP
  • Administrative support for twelve (12) managing partners and 120 staff members in the Technical Risk Services (TRS) division located in 29 offices throughout the United States on a daily basis in all phases of reporting and client interfacing.
  • Responsible for compiling, proofing and assigning technical review for all client reports.
  • Responsible for emailing draft reports to client for their review and management responses.
  • Responsible for maintaining and updating TRS report tracking system.
  • Responsible for creating templates for PCI and SSAE 16 reports, attaching to Automated Work Papers (AWP) database and updating as necessary.
  • Responsible for compiling proposals, statement of works, engagement letters and presentations to be sent/presented to prospective clients.
  • Maintain and update TRS staff listing.
  • Maintain and update TRS staff resumes for inclusion in proposals and statement of works.
  • Coordinate all quarterly video conferences between partners and staff.
Feb 2000Sep 2002

Financial/Budget Analyst

Cable & Wireless
  • Responsible for preparing, justifying and monitoring $2M Operating budget for Internet Engineering.
  • Responsible for monitoring $200M Capital Project budget for various ATG Projects
  • Responsible for obtaining vendor price quotes for project equipment (i.e. Sun Microsystems, Cisco, Juniper and Foundry) and preparing Purchase Requisitions as necessary .
  • Tracked all project equipment inventory stored in C&W warehouse through PICS inventory system.
  • Responsible for shipping and staging equipment (i.e. Sun Microsystems, Cisco, Juniper and Foundry) throughout  Europe and United States.
  • Work closely with C&W Human Resources-International to ensure that all necessary paperwork is filed i n a timely manner with INS for F-1 and H-1 V !SA process .
  • Responsible for creating and implementing equipment inventory for all ATG Employees and Lab.
  • Supervise Office Administrator who in turn supports the needs of 78 professionals in Internet Engineering .
Sep 1996Feb 2000

Facilities/Technical Support Manager

Dynamics Research Corporation
  • Managed the day-to-day operations of the Washington Field Office, e.g. facilities, space management, furniture, supplies, phones, keys/access cards, inventory, procurement, etc.
  • Supervised five (5) Data Administrators who in turn support the needs of 130 professionals in five (5) cities.
  • Coordinated production of all proposals/briefings/contract deliverables.
  • Designed/implemented/maintained a system to track planned vs . actual costs by
  • Prepared/justified/monitored $4 million annual operating budget.
  • Designed/implemented/maintained a system to track budgeted actual operating expenses.
  • Coordinated all conferences (i.e. booth , furnishings, brochures, etc.)
  • Responsible for obtaining vendor price quotes, ordering, implementation, and setup of all computers and software.
  • Designed/implemented/maintained a government contract deliverables check and balance system.
Mar 1992Apr 1996

Manager, Benefit Processing & Budgets, Corporate Human Resources

MCI Communications
  • Managed all financial reporting, payment management and monitoring/auditing of expenses incurred under the Company's Welfare Benefit Plans for a 30,000+ employees company.
  • Designed the layout and coordinated the printing and distribution of various Welfare Plans communication materials to employees during Annual Open Enrollment and throughout the year as necessary.
  • Instituted an automated premium payment process of all Welfare Plan Premiums I ASO Fees.
  • Administered the payment process for an annual $200 million Welfare Plan Premiums I ASO Fees I Claims Program.
  • Prepared, justified and monitored a $3 million annual Compensation and Benefits operating budget.
  • Established an automated reporting process to administer the COBRA program.
  • Supervised support staff and administered the day-to-day operation of the Benefits Department.
Nov 1987Mar 1992

Manager, Welfare Plans Administration, Corporate Human Resources

MCI Communications
  • Corporate-wide management  responsibilities for all health and welfare
  • Managed four (4) Benefit Analysts who i n tum provided  corporate-wide support to local Human Resources representatives.
  • Trained Human Resources representatives on all aspects of flexible benefits enrollment and other benefit plan changes/issues.
  • Served as liaison with insurance carriers and vendors including over 85 HMOs.
  • Coordinated and implemented the Executive Life Insurance program for Vice Presidents and above.
  • Worked closely with IT to design and implement HMO Self-Bill Premium Payment System for over 85 HMO.
Nov 1980Nov 1987

Staff Administrator, Regulatory Affairs/Corporate Office

MCI Communications
  • Administrative support for the Senior Vice President, Regulatory Affairs and the Corporate Office.
  • Implemented and administered the financial area for the MCI Political Action Committee (MClPAC).
  • Scheduled all travel and meeting arrangements for MCl Board of Directors' monthly and annual meetings .
  • Coordinated distribution of fees and expenses to MCI's Board of Directors.
  • Managed and administered  the overall distribution  of the Executive Management  Incentive Program  for Directors and above.
  • Coordinated with Treasury Services the overall distribution of the Stock Option Program for Managers and above.


Jun 1998Dec 2001

B.A., Business Administration (Incomplete)

Strayer University