Summary

New project/Challenge

Hi. I have been a part of kallat hotels and resort in wayanad. One of the first staff in kallat heritage joined in kallat builders worked with the builder’s team later assigned in the kallat hotel branded for a chain hotel this little experience has developed a successful company specializing in unique experience-based hospitality

 After ~ 3 years in charge of the management and fantastic growth results there - I am looking for a new project & challenge elsewhere, preferably in wayanad. Needs to be an owner with top class ambitions with unique properties. Then I will work my magic!

Native of WAYANAD,An energetic, resourceful and highly dynamic professional with excellent organizational, sales, and marketing skills and extensive Board level experience developing occupancy, revenue from the market in the top echelon of competitive sectors

Interest

Working for local communities in naturally & culturally important areas, using tourism as a tool to support their livelihood and help them to conserve their natural & cultural heritage.

Objective

Looking forward for career in an organization where I can use my Diverse Skills, Knowledge and Efforts to add value to the organization and I am eager to contribute my creativity and hard work towards the success of the organization and to the growth of the fast developing field and to enhances my career. Willing to work for managerial post in apparent hospitality industry and show all my activities and understanding for the expansion of the organization.

Work History

Work History

As an employee of the organization my key responsibilities were:

·Creating new project proposals and managing various Projects

·Personnel Management

·Counseling

·Maintenanceofbuilding and of vehicles,

·Organizing the various activities of the company

·Documentation on daily, monthly and yearly basis

·Networking with other organizations and institutions for the further development of the organization

·Making projects, Public relation and Event management

Jul 2009 - Nov 2011

GM kallat hotels and resorts

Kallat Resorts

Extremely creative, knowledgeable and resourceful Hotel General Manager with great experience in consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies.

  • Over ten years experience.
  • Exceptional ability to communicate, both verbally and written,    effectively with guests, vendors and co-workers.
  • Strong ability to read, write and speak English language    fluently.
  • Uncommon knowledge of kannada, tamil and hindi   languages fluently.
  • Considerable Microsoft Office skills as well as General Brand    System.
  • Remarkable ability to identify and resolve problems in a timely    manner; develop alternative solutions; and use reason even    when dealing with emotional topics.
  • Great ability to manage difficult or emotional customer    situations; respond promptly to customer needs; and respond    to requests for service and assistance.
  • Proven ability to build positive team spirit.
  • Profound ability to delegate work assignments; provide    recognition for results.
  • Strong ability to look for ways to improve and promote quality;    demonstrate accuracy and thoroughness.
  • Uncommon ability to prioritize and plan work activities.
  • Jul 2008 - Oct 2008

    Manager-Channel Development

    HDFC Standard Life Insurance Co Ltd, Bangalore

    Role and Responsibilities as Manager-Channel Development

    • Team Building
    • Training & Induction
    • Planning & Implementation of Lead Generation Activities
    • Resource Motivation and Drive.
    • MIS & Documentation
    • Relationship Management at Local Level
    • Checking Quality Parameters
    • Supplement efforts of Retail Team in Recruitment and Licensing directly within timelines stated
    • Supplement efforts of Retail Team on Recruitment and Licensing through the collaborative process within timelines stated
    • Ensure recruitment within the Cost Budget
    • Manage pipeline – process of  staff build up and logistics : Rec – Training – Examination – Licensing - Reworking
    • Develop alternate sources of recruitment
    Sep 2007 - Jul 2008

    Sales Manager

    ICICI Prudential Life Insurance Co Ltd, Airport Road, Bangalore,
    Key Business Activities as Sales Manager

    ·Recruitment of advisors.

    ·Managing a team of 27 Financial Advisors.

    ·Training and updation on current market information.

    ·Motivating advisors to achieve the unit target.

    ·Co-ordination with team to achieve branch target.

    ·Conducting corporate activities like corporate help desk and corporate presentations.

    Key Achievements as Sales Manager

    ·Awarded carrier launcher forrecruitment

    ·Awarded as the Striker of the Quarter.

    ·Awarded as the consistent performer of the Company.

    ·Certificate of Excellence for the top performing manager from Anup Rau Sr.VP & HOS Peninsular

    Nov 2005 - Sep 2007

    Regional Sales Manager

    Hindustan

    DISTRICT OPERATIONS MANAGES

    Designed and implemented sales strategies for largest region in company.Expanded territory with unique package program ensuring solid – footing in competitor’s region and driving up division salesEngaged in project planning and growth management in rapidly changing business area. Employed solid analytical skills and business acumen to develop financial and operational models.

    Direct sales calls related to end – uses accounts in the Industrial Area to drive brand awareness.Manage and develop channel partners to maximize growth and revenues.Co-ordinate remotely with various members of management within home office to accomplish objectives.Call on key representatives in customers facilities to identify needs, present solutions, close business deals, and train end users.

    As a Regional sales manager my key responsibilities are assisting and participating in:

    ·Investigated issues reported by customers and dealers in a timely and efficient manner

    ·Facilitated and participated in meetings with partners

    ·The sales promotional Program

    ·Collaborating within the regional team to ensure effective customer care

    ·Participating in the sales promotional Program

    ·Assisting in documentation and recording

    ·Continuing sales development by attending professional development sessions organized through the institute of business Administration at IBMR campus Bangalore

    May 2002 - Mar 2004

    Liaison officer

    Antstone Technologies and Training Pvt. Ltd.

    As an employee of the multi national company my key responsibilities were:

    ·Liaising between the head office and the team, in order to successfully deliver services.

    ·Counseling the students

    ·Organizing the various activities of the company

    ·Maintaining records and preparing reports

    ·Networking with other organizations and institutions for the further development of the company.

    Education

    Education
    2008

    MAPS

    KUVEMPU UNIVERSITY

    Skills

    Skills

    KEY SKILLS and ACCOMPLISHMENTS

        Remarkable ability to ensure proper selection, training,    motivation and counseling of all employees.        Excellent oral, written and training communication skills Excellent guest relations skills especially in creating "special    touches" and resolving Guest concerns. Strong analytical skills including trend analysis and the ability    to develop new tactics to resolve problems. Excellent eye for details, can identify and carry out actions to    improve the appearance of the property, and employees as    well as establish special actions that exceed guest's    expectations. Positive, energetic, upbeat approach to employee relations    and guest complaints. Excellent computer skills especially word processing, hotel    operating systems and spreadsheet creation.   Great ability to ensure professional, positive employee attitude    and attentiveness. Exceptional ability to promote good employee communication    through feedback, oral and written communication, and    excellent training. Designed menu of product packages saving customers time and money by reducing down sales time and administrative shipping and invoicing fees. Collaborated with outside consultant to re-develop process to better reflect current business day, improve service levels and impact bottom line. Managed market expansion in 2 states on the south capturing good business from competitors while strengthening regional reputation. Known for approachability, diplomacy and calm demeanor Demonstrated ability to quickly diffuse heated customer situations Provided a leadership role in a team environment Supported other team members and facilitated in creating a stress reduced atmosphere Trained others in the use of applications and in technical support methods Excellent troubleshooting and logical problem solving skills Creative ability to solve unusual or difficult problems when logical methods have failed Demonstrated ability to meet deadlines, and set priorities Attention to detail and client- focused when counseling clients Immensely dedicated towards achieving organizational objectives and motivated to promote client welfare Prompt decision maker and proactive  problem solver Ability to optimize organizational and community resources Proficient communicator in writing and speaking which includes delivering presentations and preparing reports and correspondence Adept in working with computer software compatible with MS Office platform namely MS Word, MS Excel and MS PowerPoint

    Hotel Manager

      Extremely creative, knowledgeable and resourceful Hotel Manager with great experience in consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies. Promote and market the business. Achieve profit targets. Recruit, train and monitor staff. Plan work schedules. Meet and greet customers. Deal with customer complaints and comments. Address problems and troubleshoot.   Ensure events and conferences run smoothly. Supervise maintenance, supplies and furnishings. Deal with contractors and suppliers. Ensure security is effective. Carry out inspections of property and services. Ensure compliance with licensing laws, health and safety and other statutory regulations.