Assistant Manager, Server
International House of Pancakes Emeryville
Greeting customers at the door, leading them to their table, serve drinks, take food orders, run food to tables and work in a teamwork environment to serve all customers. Managing the floor, controlling sales and labor to par with budget and seasonal specials. Learned kitchen recipes, back up and prep list. Serve Safe Management Certification. Front of house trainer, back of house trainer, experience in food control, receiving, cooking, food temperatures, expiration dates, waste. Customer service, solving customer complaints, creating a better experience in dining, training the proper individuals by company standard greetings, the food presentation, temperatures, and overall customer satisfaction.