Juana Juarez

  • San Leandro, CA

Supervisor Barbacoa Mexican Comfort Food

Work History

Work History
Jun 2015 - Present

Supervisor, Server, Food Runner

Barbacoa Mexican Comfort Food

Customer service, customer greeting fast and effective, food runner, line cook, server, employee labor control, food safety control. Closing shifts, matching inventory with available chefs and managers.

Aug 2014 - Present

Assistant Manager

Grizzly Peak Cafe

Specializing in customer service, food safety, food preparation, employee hourly management and labor control. Made sure inventory orders were created to par and matched weekly sales with less food waste and cost.  Shadowed catering orders and make sure all parties were set up to full satisfaction. Cashier, line cook. Opening/closing cashier.

Aug 2012 - Aug 2014

Assistant Manager, Server

International House of Pancakes Emeryville

Greeting customers at the door, leading them to their table, serve drinks, take food orders, run food to tables and work in a teamwork environment to serve all customers. Managing the floor, controlling sales and labor to par with budget and seasonal specials. Learned kitchen recipes, back up and prep list. Serve Safe Management Certification. Front of house trainer, back of house trainer, experience in food control, receiving, cooking, food temperatures, expiration dates, waste.  Customer service, solving customer complaints, creating a better experience in dining, training the proper individuals by company standard greetings, the food presentation, temperatures, and overall customer satisfaction.

Apr 2007 - Jul 2012

Hostess, Server, Crew Chief

International House of Pancakes Hayward

Greeted customers, sat them at their tables, took job training test to be able to become Crew Chief. Front of house trainer, back of house trainer, able to solve customer issues effectively and making sure they are happy with overall experience at IHOP. Time management, labor watch, manage sales and food waste. Made sure restaurant was ready for opening next day after closing shifts. Managing money and bank drops. Build a team that would up-sale and generate more night time visits for breakfast menu!!

Oct 2009 - Mar 2013

Girls Wrestling Assistant Coach

San Leandro High School

Teach groups of 9 to 20 high school girls the essentials and basic moves of folk style, collegiate, and freestyle wrestling. Create workouts, meal plans, and schedules for student athletes to excel in school, the sport, and life lessons. Managed healthy choices for each athlete in physical, emotional, and personal skills.

Dec 2004 - Dec 2006

Team Leader

Kentucky Fried Chicken

Team member, managed food preparation, drive thru control, food production control to daily goals and budgets. Managed employees in a team effort to deliver food under a minute or less. Get to know frequent customers. Analyzed monthly production, close down restaurant, run all reports for owner and upper management, food safety and food preparation.

Education

Education
Sep 2004 - Dec 2006

No degree, some college

Lassen Community College

General education, focused in psychology. Lassen Community College Women's Wrestling Team. Women's College National Wrestling Championships 2nd place, Menlo College, Atherton Ca. 2005. College  All American wrestler.

Aug 2000 - Jun 2004

High School Diploma

San Leandro High School

General High School education. Fluent in English and Spanish. Spanish AP. San Leandro Academy of Business and Finance from August 2001-June 2004. Entrepreneurship Business Management. San Leandro Girls Wrestling Team, All-American wrestler, 5th place Fargo North Dakota, 10th place Lake Orion, Michigan, 2003. Team Captain. North Coast Section Champion 2004. 3rd Place State Championships, 2004.