• 7/24 southampton, Footscray VIC

Juan Bernal

Barista Professional

Summary

Outgoing professional barista with more than 3 years experience in hospitality, specially in making high quality coffee.

Detail-oriented personality who is passionate about service delivery and driving your business efficiently according to safety standards.


Work History

Work History

Barista

Oct 2014 - Nov 2015
Nuevo Latino Los Rodriguez
  • Provide Excellent customer service
  • Making coffees and hot drinks efficiently.
  • Responsible for running coffee area.
  • Keep clean and tidy the work area
  • In charge of training the new barista staff.
  • Accurate cash handling and eftpos

Airport Operations and Customer Service Agent

Apr 2013 - Oct 2014
Avianca Airlines
    • Provide clear, brief and considerate information for the traveling public with excellent customer service.
    • Monitor particular needs passengers and individual effects in airport
    • Maintain an enjoyable and professional conduct at all times
    • Attend to wheelchair (carry on/carry off/Stretcher passengers and individual effects and any passenger requiring help)
    • Assess passenger’s requirements and abilities to utilize the correct mobility equipment.
    • Assist in particular needs of passengers and personal effects to make sure a faultless/pressure free airport experience by means of all facilities at the port
    • Operate surreys through terminal and parking facilities counting support passengers and individual effects on operate paging and statement systems at the gate as necessary

Education

Education

Skills

Skills

Hospitality Passion

84%

Customer Service

100%

Cash handling

87%

Team Work

99%

Outgoing Personality

89%

Verbal and written communication

98%

Licenses

* Full Victorian Car License

*RCA

*Fork Lift License

*National Police Check

References

'References are available on request'