Summary

About Me:

I am a native of Rommani, Morocco. I immigrated to the U.S. in 2006. I have lived and worked in Texas the last four Years. I have always valued hard work and a strong education. I earned my degree at the Universtiy of Sidi Mohamed Ben Abdellah in Fez, Morocco. After graduation I worked For Wackenhut Security of Morocco. I quickly moved up int he company to be the Supervisor of the  administration of operations for the whole Wackenhut division in Morocco. After leaving Wackenhut I became a teacher until I relocated to Texas. Upon arriving in America I only had a Visa and a Work Permit, with only these documents Walmart offered me a postion serving the public in the Walmart Deli. I have remained at that post for the last four years while obtaining my green card. I still manage to translate documents, work as an interpreter and tutor as my schedule allows.

Objective:

Now that I have my permanent resident's card to remain and work in the United States, I wish to have a position or small business better suited to my skills. I have a long history in business operations, security, instruction and language interpretation. I would consider myself to be an excellent manager of all aspects of business. I have a clear understanding of team leadership, great customer service and funds management. I have great relations with former students, customers and fellow employees. I feel with my experience, education, background and skills I would be a great asset. I am available for a company or for the individual seeking the best performance possible.

Skills

Skills

Language Skills

Utilizes excellent communication skills both written and verbal in formal Arabic, several Arabic dialects including Moroccan, Algerian, Tunisian, Libyan, Egyptian, Jordanian, Lebanese, Syrian, the UAE, Saudi Arabian, Sudanese , Ethiopian, Somalian and others.  Expert in Arabic, French and English.  Little effort completion of studies in Spanish, Portuguese, Italian and German would add those languages as well.  

Computer Skills

  Well versed in Office XP, Word, Excel, Outlook Express, Windows and Mac OSX.  

Professional Skills

Acute attention to detail effective for professional service, researching possible issue causes and providing accurate and appropriate problem resolution.  Well versed in providing high quality customer and personnel relations as well as understanding a wide variety of customers and their specific needs in a professional yet personal and empathetic manner.  Talented in establishing a high level interpersonal relationshipwith clients in a short time face to face, over the phone as well as through email communications.  Able to multi-task by handling inquiry volumes as they fluctuate and manage time effectively according to business needs.  Proficient in providing high quality verbal and written communications utilizing abilities in three languages, Arabic, English and French in a responsive, clear and concise manner.  Professional skills in management, administrative operations and supervising of employees.

Education

Education
Aug 1996 - Jun 1990

Masters in Literature & Philosophy

University of Sidi Mohamed ben Abdellah

I studied much in the way of Literature, Philosophy and International law. I was preparing to enter the work place as an advocate or work in a government office. However I was hired by an American security company directly upon completing my studies in Fez.

Sep 1970 - Jun 1986

Secondary/Junior Collage Diploma

Noveau Lycee

The Secondary school of Noveau Lycee is similar to a High School in America but also similar to a Junior College. The final years beyond that of a 4 year high school period here are semesters spent in preparation for a large university. In the states it is much like studying at a Junior college here and transferring one's credits to a university which I did.

Work History

Work History
Nov 2006 - Present

Deli Clerk

Walmart Deli

Providing customer service by acknowledging the customer, identifying customer needs,assisting with purchasing  decisions, locating merchandise, resolving customer issue and concerns. Promoting products and services while maintaining a safe shopping environment. Listening to others and asking questions to learn about what is needed. Helping with training new associates, help in other departments when it is needed. Keeping in communication with customers, associates, and supervisor.

Dec 1999 - Jul 2006

Instructor

Khtib Preparatory School

Teaching, History, Philosophy, English, French, and Arabic to local students. Classes ranged from small children to university students and international students from several countries including the United States, Japan, France and Switzerland. Acting as interpreter for community events and providing a proper translation of Rommani family law code for European Union's parliament. Assisting with American Volunteers from the Peace Corps in leaning the native language, find proper housing and assisting them to meet with local officials and educators.

Jan 1990 - Dec 1999

Supervisor Admin of Operations

Wackenhut Security

Securing and maintaining restricted access to certain locations. In charge of officer training, inspector of all company and civilian vehicles entering secured areas, supply depot records supervisor, fork lift operator for records and supply storage, patrol supervisor, dispatcher and coordinator for deployment of Wackenhut staff and US Marines. Facilities were Hilton Rabat, Sheraton Casablanca, US Embassy in Rabat, NASA in Ben Guerir Military Airport North of Marrakech. Also served other embassies such as South Africa, Spain, Norway, and others of the European community. Interpreter for all locations.