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Summary

Working as an Information Technology Manager / System Administrator for over 14 years, leading IT projects. Projects are ranging from hardware roll out to software development and deployment. Including working with and leading internal staff, coordinating outside vendors, and programming teams. An understanding of IBM AS400, in-depth knowledge of MS Office. (all versions) Also a two-year degree in CIS, CompTIA certified professional. Last I have done work with website construction and deployment, both locally hosted and cloud-based, with a deep understanding of how all pieces of the IT structure need to come together. 

Work History

Rocket Industrial, Inc., Wausau WI

Sept 2015Current

Information Technology - Manager (Please Don't Contact)

Worked in the separation of two companies and coordinating multiple teams to accomplish a smooth transition from a single IT platform to two separate companies. In this process working with various systems and building an enterprise system from the ground up. Developing a long-term budget with plans to move more operations to the cloud and reduce onsite hardware costs. Currently working as an Information Technology Manager and Sr. Hardware Engineer.

Systems worked on and implemented:
• Business Analytics and Quality Assurance
• WatchGuard Firewalls and Filtration
• HP Switches and Servers
• IoT and IIoT 
• Citrix farm and systems
• Budget Planning and Projections
• Cisco Voice, Switches, Routers
• Fiber (Charter), MPLS (Frontier)
• Access Control Systems
• ShoreTel (VOIP)
• Electronic Documentation
• Planning and Projections
• Multi-Tech Fax Finder Products
• Microsoft Fax Servers
• Microsoft Server 2016 and 2012
• Microsoft Exchange Server 2016, 2013
• Microsoft Windows 10, 7, XP
• Microsoft Terminal services
• Tablets (Surface Pro 3, 4), Laptops, Desktops, Mobile, Clients
• Microsoft Office 365, 2010, 2007, Visio, Lucid Chart
• VMware, VCenter
• Pure Storage
• Fiber Switching, VLAN Management
• Cable Management
• Data Center, Data Closet, and Portable Data Builds
• Security (Mobotix, Vivotek, Access Control)
• Battery backup, PDU, KVM
• Remote Monitoring and management
• WatchGuard, Meraki, Barracuda, Aruba
• Scripting and coding
• Small Electronics and Alerting Systems
• Data Migration and Data Mining
• PCI Planning and Implementation
• Unitrends, Datto, Tape backup systems
• User Support, Help Desk Ticketing, User Training
• HP / Aruba Switches
• Aruba, Meraki, WatchGuard Wireless
• Digital Signage
• Wireless Video and Training / Conference Rooms
• Active Directory, MDM, Direct Connect Servers, GPO
• Multiple Location Connectivity and Management
• 100 User Environment
• Decision Documents, Product Purchase Matrixes
• Cloud Technologies
• Sage and AS400

Krueger Wholesale Florist, Inc., Rothschild WI

Mar 2008Aug 2015

Information Technology - Manager

Maintain all systems, supporting staff and hardware, managing the development and deployment of mobile sales systems and network. Working on hardware reduction and streamline operations, with carbon footprint reduction plans.

  • Manage multiple systems and networks, with multiple VPN sites
  • Manage multiple systems and networks, with numerous VPN sites.
  • Project and Vendor Management to help move company forward with software selection process.
  • User input, and software implementation from development.
  • Windows systems: HyperV, Exchange 2012, AD 2008, Server 2008, Windows 2007 and older, MS Office 2013
  • IBM As400, VMware, Cloud-based VOIP, NAS / SAS, Aruba Wireless, Motorola Wireless
  • Barracuda Email Filter, Iprism Web Filter, Retail POS, SQL Database Mobile / Server
  • Service over 75 computers, 200 mobile sales devices (Tablets / Smart Phones), and 20 servers.
  • Digital Signage multiple platforms Cloud-based, Implement and maintain BYOD
  • Oversee and train 200 sales staff on systems use over various deployments.
  • Implemented and managed cable management and hardware security
  • Implemented and maintained 85 networked IP camera security system

Hadley Office Products, Wausau WI

Jan 2005Mar 2008

Information Technology - Help Desk / Tech Support / Hardware Repair

  • Earned certification on over 30 different connected machines.
  • Serviced computers and networks, hardware and software for customers and business
  • Implemented Document Management systems and trained Sales
  • Wrote MS Access database program to interface with old systems
  • Trained techs and sales staff on the use of custom database programs
  • Field service and installation of Printers, Copiers, Computers, and Networks

Sentry Insurance, Stevens Point WI

Nov 2003Aug 2004

Apprentice Console Operator / Print Tech

  • Responsibilities entailed monitoring the IBM Mainframe
  • Rebooting, maintaining, and system backups of mainframe systems
  • Served as liaison between day shift users and night shift technical support

Vibes Inc., Wausau WI

Jan 2001Jan 2004

Manager / Computer Electronics Tech

  • Serviced a ten computer network and hardware
  • Electronic repairs and installation
  • DJ and VJ Entertainer
  • DMX Intelligent lighting installation, troubleshooting, and Programming
  • Maintained a cloud connection for a live audio stream to the radio
  • Increased sales and customer satisfaction through interactive digital promotions

First Wausau Builders, Wausau WI

Jan 1997Dec 2003

Carpenter

  • Assisted in the coordination of the construction of a home from conception to completion

US Army, Fort Campbell KY

Jan 1995Jan 1997

Forward Observer

  • Responsible for calling military ordinance into target and section leader
  • Squad Leader

Industrial Clutch Corp., Waukesha WI

Jan 1991Jan 1995

Warehouse / Shipping Manager

  • Implemented improved shipping and packing techniques
  • Responsible for a living inventory system
  • Department Manager for 30 people

Education

North Central Technical Collage, Wausau WI

Jan 2006Dec 2006

A + Certification

A + Earned 

North Central Technical Collage, Wausau WI

Apr 2005May 2005

Microsoft Office Certification

Certified in MS Office XP

North Central Technical Collage, Wausau WI

Jan 2005Mar 2005

Micro Computers Certification

Repair and troubleshoot Micro Computers

North Central Technical Collage, Wausau WI

Apr 1998Sep 2000

CIS Programming and Analysis

2 year degree as a Programming and Analysis

Interests

Ongoing studies in Information Technology with hands-on learning. Utilizing content from sources like LinkedIn and others to understand and learn emerging technologies.  I am a forward thinker and like to work with others and explain the technology and changes in a way the user can recognize.