Summary

IT professional with over 10 years of experience and a solid background in IT systems and services. Effective hands-on leader with strong organizational, teamwork, interpersonal, and problem-solving skills.

Additional knowledge of diverse business areas including JIT manufacturing, production, inventory control and traffic/logistics in an ISO 9001 environment.

Major Strengths:

  • Strong Organizational Skills
  • Leadership and Management
  • Analytical & Problem Solving Skills
  • Process Improvement
  • Internet Technologies
  • Web Development
  • Lotus Notes
  • IT Operations

Work History

Work History
Sep 1999 - Present

IT Consultant

McRorie Enterprises

Assess client needs to determine functional and business requirements. Research and evaluate technology solutions. Develop and implement software applications.

  • Designed and developed business intelligence dashboards allowing management to track operational key performance indicators.
  • Implemented web-based purchase order requisition application. Streamlined and reduced processing time by 40%.
  • Maintained Lotus Notes/Domino environment including 4 servers for 100 end-users across 5 locations. Provided database development for workflow and document management.
  • Implemented Lotus Notes email server software upgrade at clients international manufacturing site. Completed on time with minimal disruption to 250 end users
  • Designed and developed intranet site to provide central access to various company information. Improved communication and collaboration with HQ and remote offices.
Jan 1998 - Sep 1999

IT Supervisor

http://www.alps.com

Managed daily IT operations including staffing, budgeting, spending approvals, hardware purchases and software implementations. Coordinated with multiple sites to optimize and standardize hardware, software, network and telecommunications resources.

  • Implemented desktop operating system conversion from the Macintosh to Microsoft Windows PC's. Reduced software licensing costs by 40%.
  • Collaborated with North American Corporate HQ to lower telecommunications cost 50%.
  • Migrated organization from Novell to Windows network operating system with no downtime during business hours.
  • Managed setup, data migration and end-user training for ERP software conversion. Performed requirements analysis and documented business processes.
  • Managed installation and setup of Frame Relay WAN connection between U.S. and International Offices.
Oct 1996 - Jan 1998

Systems Administrator

TPM Staffing Services

Performed web development and technical support for the Information Systems department.

  • Designed and developed company intranet to share ISO 9001 procedures and other company information.
  • Supported cc:Mail to Lotus Notes migration to upgrade email platform and implement groupware technology. Provided software training to end-users.
  • Provided hardware and software technical support to 70 end-users.
Jan 1990 - Oct 1996

Additional Roles

http://www.alps.com

Traffic Administrator,  Alps Electric (USA), Inc.

Administered Foreign Trade Zone (FTZ) program to reduce import duty tax on components from overseas suppliers. Developed custom database to track $5M inventory. Saved $750K in U.S. Customs Duty Tax.

Warehouse Lead,  Alps Electric (USA), Inc.

Supervised the daily operations of Receiving, Shipping, Warehouse and Production Material support. Provided direction and leadership to support staff of 50.

Education

Education

Professional Development Training

Professional Development: Information Technology Infrastructure Library (ITIL), ITSM, Implementing and Auditing ISO 9001, AS400 Systems Operator Training, Zenger Miller Front Line Leadership

1995 - 1996

1993 - 1994

Saddelback College

1. Introduction to Small Business Management

2. Small Business: Managing and Marketing the new enterprise

1984 - 1985

DeVry Institute of Technology

Skills

Skills

Various

Software: Lotus Notes/Domino, MS Office Suite, IIS, Sharepoint Server (MOSS), MS Access, Visio, MS Project, Photoshop, JD Edwards, SonicWall, Backup Exec, TracerPlus    Platforms/Operating Systems: Windows 2000/XP, Windows Servers 2000&3, Macintosh, AS400,VAX   Development: Dreamweaver, Flash, Corda PopChart, Witango, HTML, XHTML, JavaScript, AJAX, YUI ,CSS, XML, SQL, VBA   Technologies: Active Directory, LDAP, VPN, LAN/WAN, TCP/IP, SSL, Firewall, DNS, DHCP, SMTP, POP3