Production Services Manager - Digital Operations
- Inglewood California
Strategic resource for process improvement and improved efficiency in departmental operations. Focused on team development, training, organizational enhancement, and project and program management. Skilled in both autonomous and collaborative work styles, value adds come from dedication to driving company culture, core values and philosophies, as well as advocating for and fostering a team-focused environment to achieve the highest levels of productivity.
Los Angeles, CA Production Services Manager-Digital Operations Management of Digital Operations Production Department workflow, responsibilities and processes. Full life cycle management of designated external and internal client projects as well as assign and oversee projects of Project Managers and Production coordinators. Creation and preparation of project reports for clients and key internal stakeholders used to measure and demonstrate team effectiveness Develop product solutions with regards to goals, business cases, user interface and product design Overall management and delegation of department activities of programs to ensure goals and objectives are accomplished within prescribed time frame and funding parameters Project scoping and costing based on Opportunity Analysis Responsible for all Digital Production scoping and implementation for Global accounts Collaboration with cross-functional development teams including Creative, Marketing, Engineering, Business Development, Analytics and Client Management teams Confer with development staff to establish work plan, staffing resources, assign responsibilities and scope of authority Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget Develop and implement process changes designed to improve control and efficiency of development Create department forecasting and financial reporting Oversee social media and email interactions for the purposes of user acquisition
Project Manager- Responsible for full life cycle management of assigned projects and processes for clients and internal corporate efforts. Prepare project reports for clients and key internal stakeholders used to measure and demonstrate effectiveness Provide input on product solutions with regards to goals, business cases, user interface and product design Coordinate and Manage activities of designated programs to ensure goals and objectives are accomplished within prescribed time frame and funding parameters Project scoping and costing based on Opportunity Analysis Collaboration with cross-functional development teams Ensure assigned project progresses on schedule and within budget
Direct Human Resource functions in support of the Organization’s objectives
Directed, developed and administered various human resource plans, trainings, procedures and policies for 950 Team Members across Los Angeles, Orange County and Texas Regions
Developed and implemented short term national retail sales program for company’s largest wireless client, Helio, from initial and ongoing recruiting processes & procedures, to monitoring and metrics reporting on all Host sales
Staffing for Big Box retail locations nationwide.
Provided direct, hands on, consultative leadership and target-breaking retail sales management in a customer-focused environment for 14 Sales Representatives and Assistants to Sales Operations
Masters of Science - Industrial and Organizational Psychology
Bachelor of Arts - Psychology / Minor - Behavioral Science
Associate Degree - Liberal Arts