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Education

Work experience

Apr 2007Sep 2008

Hostess

San Francisco Creamery Co

- Welcomed customers and seated them

- Handled situations under pressure when the restaurant was busy and customers

were unhappy about the wait time or seating arrangement

- Trained new employees

Feb 2008Apr 2008

Impact Team Member

Hollister Co

- Provided good customer service by greeting customers as they walk into the store

and helping them finding what they need around the store

- Verified inventories of new shipments every week

- Reorganized the layout of the store weekly

- Sold $150 worth of clothing on average each shift worked

Feb 2007Jun 2007

Receptionist

Dr. David Tuan's Office OB/GYN

- Kept record of payment information

- Answered phone calls and scheduled appointments for Dr. Tuan

- Check in patients and filed patient information

- Kept inventory of supplies

Jun 2006Oct 2006

Intern

Senator Tom Torlakson's District Office

- Responded to constituent letters and answered phone calls

- Worked on special research projects regarding bills and legislations

Jun 2006Aug 2006

Resident Assistant / Mentor

Intrax International Institute

- Proposed and developed the Mentor Program at Intrax Summer Camps by

collaborating with the president of the company and helped market the program to

overseas agents

- Maintained order and control of a group of 10 students, ages ranging from 8-18, at a time

- Planned and executed activities and excursions for students by working together with the

Camp Director as well as other Resident Assistants

- Helped students practice and apply English skills they learned in class

- Interacted with students and accompanied them on excursions

Skills

Microsoft Office
Proficient in use of Microsoft Word, Excel, and Powerpoint
Chinese
Fluent in Mandarin and Cantonese Able to read and write Chinese as well

Portfolio

Activities

Kaiser Hospital                                                                       Walnut Creek, CA       9/2004 – 6/2007

    Volunteer / Shift Leader

- Supervised 15 student volunteers once a week for 4 hours

- Delegated tasks and maintained a positive and fun volunteer environment for students

- Monitored the gift shop and closed out at the end of the shift; responsible for depositing

  funds at the end of the day

Leo Club                                                                                         Moraga, CA      9/2003 – 6/2007

    Member / Treasurer

- In charge of managing and allocating club funds of around $600

- Planned fundraisers to raise money for the club

Chinese Reading Comprehension

- 1st place for three consecutive years

Awards

National Merit Scholar

California Scholarship Federation: Member for 6 consecutive semesters

National Honors Society: Member since 2006

Organizations

Alpha Kappa Psi

Co-Ed Business Fraternity

Alpha Omicron Pledge Class

Positions Held:

  • Secretary of Pledge Class
  • Public Relations and Marketing Committee Member