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Work experience

Jun 2006Present

Senior Account Manager

CollegeNET, Inc.

• Oversees over 300 accounts nationwide, including the National Football League Players Association, the Saint Louis Zoo, Reed College, and Tulane University • Manages development and maintenance of customized online forms projects for all clients, from initial request through development, testing, and production • Through consulting sessions, leads client discussions to streamline workflow • Drives in-house technology design based on interpretation of current client needs and anticipated market development • Constant presence in front of the client—from Directors of Development to general staff –including all training (online and in person) and sales elements, and numerous conference presentations

Mar 2003Mar 2006

Compliance Specialist


• Utilized creative and analytical thinking to locate data, supervise document tracking methods, and control government submissions • Oversaw process by which corporate legal team provides government with accurate and timely data • Managed procedures to ensure compensation for 3,500 physicians falls within fair market value range, including database development/administration and supervising ongoing research to maintain supporting documentation • Established methods to retrieve and analyze data to ensure that company operates in compliance with all local and federal guidelines

Sep 2001Mar 2003

Contracts and Proposals Coordinator

AAI Development Services

• Controlled development of sales proposals and legal agreements through researching client and company needs• Assessed ongoing projects for contractual adherence and budgetary compliance

Jul 2000Sep 2001

Marketing Communications Specialist

Zymark Corporation

• Reported to Vice President of Strategic Marketing and Business Development• Explored available marketing data to evaluate advertising and PR campaigns• Created and maintained company database of vendor contact information• Forged relationships and actively maintained communications with representativesfrom various industry publications• Collaborated with vendors to ensure quality and cost effective printing and photography services• Managed billing, payments, and correspondence to vendors• Produced all New Product Releases and Corporate Press Releases• Created text/copy for brochures, advertisements, and product data sheets• Edited and authored web pages displaying products, schedules of events and pressreleases• Provided editing/authoring oversight for technical articles• Updated web forms and coordinated changes with database administrator

May 1999Jul 2000

Customer Service Representative

Fidelity Investments

• Provided customer service on 401(K) plans, using knowledge of 401(K) industry and related IRS regulations to educate and assist Fidelity participants in retirement planning • Served on team of representatives working to develop and implement new programs • Presented retirement planning services to prospective clients • Represented Fidelity Investments at college recruitment fairs


Sep 1994May 1999

Bachelors of Business Administration

University of Massachusetts at Amherst