Summary

“Strengthens the bottom-line through resource empowerment and continuous improvement”

Courageous, inspiring and engaging production and quality management professional with a wealth of knowledge in delivering optimal performance. Innovative, opens and retains constructive dialogue throughout the business including unionized and non-unionized stakeholders, uncovers and resolves hindrances to maximize quality and reduce cost. Deeply committed to Health and Safety compliance and advancing staff training through a hands-on step-by-step teaching approach.

Core expertise includes:

  • Plant Operations Management
  •  Collective Bargaining
  • Quality Control
  •  Budget P&L
  • ISO Implementation / Monitoring
  •  Incident Prevention / Investigation / WSIB
  • Workflow Management
  •  Logistics
  • Team Leadership
  •  Lean Manufacturing
  • Six Sigma, 5S, Kaizen
  •  Continuous Improvement
  • PPAP / APQP
  •  Information Systems
  • Microsoft Certified Professional

Work History

Work History
Jun 2005 - Dec 2008

QUALITY SUPERVISOR

Therm-O-Disc, Inc.

Joined this leading supplier of temperature sensors and controls to the global appliance, HVAC, automotive and commercial industries to oversee Quality Assurance testing in order to ensure exacting company standards.

Consolidated 4 diverse departments: Quality Inspection, Receiving Inspection, Metrology and Customer Relations to streamline internal operations encompassing 15 staff, realizing significant resource savings while maximizing cross-functional training.

Realigned the dysfunctional customer returns, devising a standardized process implementing stock audits, reducing returns by 25%.

Worked with Metrology to upgrade and automate calibration equipment, improving calibration accuracy while reducing preparation time from 6 hours to 3 hours.

Strengthened policies, procedures and testing schedules to ensure compliance with ISO standards and partnered with the third-party ISO auditors, achieving zero non-conformances.

Facilitated training and development to 15 staff charged with ensuring optimum quality and process control for the manufacturing of temperature sensors and controls operating 24/7/365.

Oct 2003 - Jun 2005

QUALITY MANAGER

H&G Powder Painting

Retained by this company to lead ISO implementation and compliance, as well as oversee consistent delivery of quality products to both business and private customers.

Selected to plan and implement the ISO9001 Quality System certification achieving accreditation on first attempt with only one minor non-conformance.

Challenged with a lack of staff training and knowledge for the 75 – 100 employee staff complement. Designed and facilitated interactive and memorable workshops to familiarize employees on ISO compliance, Quality Standards, and Auditing generating a significant uplift in skills and staff morale.

Performed testing and chemical adjustments to the wash system to maximize quality and minimize final inspection rejections.

Prepared Production Part Approval Process documentation for customer approval.

Jan 1999 - Jan 2003

PLANT SUPERINTENDENT

Johnson Controls

Johnson Controls, Tillsonburg, ONOriginally joined this global diversified technology and industrial leader as Production Technician, recognized for advanced attention to detail and leadership potential. Enjoyed progressive promotions, including Production supervisor. Elevated to Plant Superintendent to manage the full spectrum of production and ensure the utmost quality, documentation, health & safety and product delivery to meet client specifications and requirements.

Conceived and initiated a radical production redesign working alongside multiple internal and external stakeholders to restructure the production line from 20 stations to 40 ergonomically designed workstations, dramatically boosting productivity from 30 seconds to 10 seconds per component, saving $100,000 per annum in personnel costs.

Provided senior management with advice on plant operations and culture during exhaustive, successful collective bargaining with the CAW.

Secured buy-in from the 140 unionized employees and Engineers to introduce innovative, preventative health and safety and process improvements generating a notable uplift in employee safety.

Hand picked to provide plant management leadership and training during the opening of a new manufacturing facility in Mexico.

Directed the Ergonomics Improvement Team during the QS9000 implementation, performing ongoing production line audits to ensure compliance to quality standards.

Gained a detailed knowledge of Six Sigma, Kaizen, 5S, and Continuous Improvement initiatives which drove production cost savings.

Tabulated and submitted the annual production budget encompassing labour costs and scrap dollar forecasts to senior management.

Facilitated comprehensive employee and supervisory annual evaluations        providing coaching and guidance to encourage career and personal development

Jan 1994 - Jan 1999

Production Supervisor

Johnson Controls

Displayed outstanding leadership and creativity, devising and recommending policies and procedures to improve production.Assigned by senior management to provide quality support at other corporate facilities in Milton and Orangeville, Ontario and Mount Clement, Michigan, visiting plants monthly.Dramatically reduced scrap from 1% to 0.2% achieved by enhancing training and standardizing specific processes.

Displayed outstanding leadership and creativity, devising and recommending policies and procedures to improve production.

Assigned by senior management to provide quality support at other corporate facilities in Milton and Orangeville, Ontario and Mount Clement, Michigan, visiting plants monthly.

Dramatically reduced scrap from 1% to 0.2% achieved by enhancing training and standardizing specific processes.

Jan 1991 - Jan 1994

Process Technician

Johnson Controls

Managed and maintained the chemical delivery and mechanical systems of conventional and pour-in-place Polyurethane manufacturing lines

Jan 1983 - Jan 1991

Production Technician

Johnson Controls

      Acquired production knowledge during the manufacture of seating components for the domestic automotive market.

Education

Education
Feb 2009 - Feb 2010

Network Engineer Diploma

Trios College

The triOS industry-leading Network Engineer Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration.  In addition to communication and support training, training is provided on popular operating systems including Microsoft Windows Vista, Microsoft Windows Server 2008 and Linux.  Moreover, students learn how to configure technologies such as Microsoft Exchange Server, Microsoft SQL Server, server virtualization, wireless and mobile devices as well as learn how to automate administration using PowerShell and BASH Shell scripts.

1995 - 1996

Manufacturing Leadership

Fanshawe College

Modules included:

  • Supervisory Skills for Business & Industry
  • Coaching & Developing People
  • Maintaining Effective Teams
  • Computer Literacy / Applications
  • Continuous Improvement Processes
  • QS9000

Certifications

Certifications
Feb 2009 - Mar 2010

Microsoft Certified Professional

Microsoft