Jessica Wiegand

Work History

Work History
Nov 2003 - Feb 2009

Market Trender

Wachovia Bank
  • Examining loss patterns and fraudulent activity perpetrated against Wachovia Bank.
  • Responsibility for development of strategies to mitigate risk of fraud and loss to Wachovia and its clients.
  • Identifying gaps in current fraud prevention processes and systems; offering analytical and financial justification for fraud solutions.
  • The requirement to organize data and write comprehensive and detailed reports.
  • Providing risk consulting on new financial products and possible implementation.
  • Overseeing specified markets (Carolinas, Virginia, California and Texas), in order to mitigate losses due to emerging financial threats (i.e. scams, fraud rings, or compromises).
  • Ensuring project deliverables are met and progress is being maintained, and documented, through continuous communication with appropriate team members.
  • Providing key metrics reporting to management team.
  • Fostering a team environment that motivates and promotes teamwork by remaining positive, recognizing and managing stress, encouraging individual input, celebrating wins and lessons learned.

Loss Prevention Analyst (2003–2005)

As a new member to the Wachovia Team, my responsibilities included:

  • Working with computer generated reports, using several different programs to identify fraudulent activity committed by any client having a relationship with Wachovia.
  • Utilizing the necessary tools to determine possible account compromises, victims of identity theft and illegal banking practices.
  • Restraining/closing accounts
  • Working individually with customers to assess risk or possible loss to the bank.
Apr 2001 - Apr 2002

Assistant Laboratory Technician

American Red Cross
  • Processed blood components into blood products: plasma, platelets, cryoprecipitate, whole blood in-lines, leuko-reduced red blood cells, and pedi's. Processed autologous and directed donations.
  • Labeled and quarantined blood products prior to distribution.
  • Completed the data entry of finished blood products and general lab paperwork.
  • Responsible for weekly QC samples of red blood cells and QC of centrifuges, scales and various laboratory equipment.
  • Operated and performed routine maintenance on laboratory instrumentation.
  • Trained laboratory new hires.

Education

Education
Aug 2002 - Jul 2003

Masters

University of New Haven
Aug 1997 - Dec 2000

BS/BA

UNC-Charlotte
Aug 1995 - Jun 1997

BA

East Carolina University

Skills

Skills

Professional Development

Microsoft Word, Access, Excel, PowerPoint, Netscape Navigator, Emerald, PROS, Fastdata, TLF, Check Imaging (CIW), Memento, Mobius.

Summary

Personable, multi-faceted professional offering exceptional communication skills with clients, staff and superiors. Strong leadership skills; team player; responsible & innovative; learns quickly and possesses proficient problem solving capability. Results-oriented and hands-on with focus on maximizing company growth and gain.

Interest

Volunteer for various projects with Hands On Charlotte Non-Profit Organization,

Humane Society and The American Cancer Society (Relay for Life)

Member of the Association of Certified Fraud Examiners

Certifications

Certifications

Life Insurance

State of NC

Health and Accident Insurance

State of NC