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Summary of Qualifications

Dedicated project leader for the last three years in telecommunications industry. Long term system Administrator with comprehensive infrastructure design and management experience, expertise in Microsoft Windows Operating systems, Active Directory, Network infrastructure and Network Protocols such as DNS, TCP/IP, DHCP, SNMP, and FTP.Strong skills implementing IT Projects, IIS websites, WebLogic enterprise applications, server monitoring, capacity planning and performance analysis. Adept at solving applications, network and computers technology problems, effective interacting with heterogeneous work teams.Vast experience with Microsoft SQL Server, Microsoft Exchange Server and HP OpenView, solid knowledge of Scripting and proven Programming skills.Technically savvy with Asterisk, Genesys, IP Telephony, .Net and familiarized with most server hardware like HP Blade Servers, IBM, Dell Power Edge Servers and desktop PC.Specialties: Microsoft Windows Server, Microsoft SQL Server, WebLogic, ITIL, HP OpenView, Sever architecture. Microsoft Infrastructure.

Technically savy with Asterisk, Genesys, IP Telephony, Microsoft Reporting Services, and .Net and familiarized with most server hardware like HP Blade Servers, IBM, Dell Power Edge Servers and desktop PC.


Work experience

Banco Popular Dominicano

Company Profile: The principal private banking institution in Dominican Republic.

Main Proyects:

For more than five years I performed many TI related positions in this institution, I played at first as a Developer, programing many applications, later as a Capacity Management Analyst responsible for server analisys, capacity plan creation, reports publication of all data collected, System Administrator, full supporting all Windows NT servers, finally as a Senior Database Administrator responsible of Backup, monitoring, manintenance, optimization, upgrade, applications migration and SQL Server product instalation.

Proyect Leader

Banco Altas Cumbres

Perfil de la Compañía: Now acquied by Bank of Nova Skotia Altas Cumbres was a Financial Institution with offices in more than five countries of South America

Proyect Leader

Work in conjunction with developers and Client Server team to migrate and adapt applications all countries where the bank had offices.

Main Proyects:

  • Implementation of all banking core application and adaptation to the dominican laws of those applications.
  • Configuration of email structure with Microsoft Exchange Server.
  • Development of many Intranet applications in Domincan Republic office.

Tech Support Supervisor

AFP Siembra

Company Profile: Administradora de Fondos de Pensiones.

Tech Support Supervisor

In charge of all network administration, tech support and Active Directory dutie for the whole company.

Main proyects:

  • 3Com NBX administration
  • Branch interconection via WAN
  • Cisco routers administration
  • Design, implementation and administration of Active Directory infraestructure.
  • Deployment, configuration and administration of Microsoft Exchange Server, OWA and content filtering for al mailboxes.

Outbound DBA

Verizon International Teleservices

Company Profile: International Call Center y Helpdesk

Responsible of the availability, administration and mainteinance of all servers part of the Genesys Framework, ETL process and leads upload to Data Base.

Main Proyects:

  • Performance Tunning of all Data Base Servers.
  • Implementation of monitoring scripts for many services and applications.
  • DNC Process automiatization
  • POP3 scripts to manipulate emails and insert them into the Database

Sistem Engenier

Compañía Dominicana de Teléfonos (CODETEL )

Company profile: Mayor Telco at Dominican Republic.

Responsible for management, mainteinance and administration of more than 600 servers running a diversity of applications and roles.

Main proyects:

  • Configuration and mainteinance of several Weblogic clusters, including the MetaSolv application for automatic configuration of ADSL Service Orders.
  • Success migrations of many critical applications.
  • Creation of procedures and documentation of (BRP) Business Recovery Plan for many applications and services.
  • Management and optimization of DFS (Distributed File System) infraestructure inside the company
  • Active participation on ITSM (Information Tecnology Service Management) proyect for the entire company.
  • Data Center consolidation and planning for UPS change.


Microsoft Exchange Server 2000
Windows Server family
MS SQL Server
Played as a DBA (Data Base Administrator) for many years and assited developers in optimizing store procedures, DTS and functions, implemented backup strategies and write T-SQL procedures.
VBS Scripting
Proficience in writing VBs Script for a wide range of infraestructure administration needs.
HP Open View
Hands on administering HP Open View in a large implementation using the complete suite of products (Performance Insight, Performance Manager, TelAlert, Network Node Manager), installing and configuring SPI for Server and Operating Sistems like HP-UX, AIX, Solaris and Microsoft Windows Server.
WebLogic Administration
Experience administering WebLogic servers in both Unix and Windows Servers, implementation of Domains and cluster configurations for many types of applications, that uses servlets, EJDB, JDBC and many weblogic features supported by J2EE



Silvan Prometic

ITIL Foundation Certify V2