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Work experience

Sep 2012Present

Customer Service Assistant

Valeo Service France-Saint Denis
Careers Employer Missions Results- Customer service assistant Updated VALEO Service France chart Managed key customers portfolio: evaluated end-of-year rebate in 2012 Managed sales administration: followed and managed business action plans, integrated business negotiations
May 2011Sep 2011


Rental consulting
Provided support in a Customer Relationship Management project: helped and advised members of customer sales services during CRM integration Les Estudines Europole-Grenoble assistant Communicated about apartments for students and prospected new customers using New Information and Communication Technologies Managed and followed up business transaction: gathered financial and administrative elements. Provided support during customers installation: inform customers about administration, electricity and water providers Managed Customer database: updated customer data, warned customer about rent delay 150 Student housings rented
Oct 2010Feb 2011

Award Project Management

Root's n' Culture Charity-Grenoble
Member in a project management group(10 people) Provided and booked Music hall Contacted artists and negotiated fees Provided Logistic support Started advertisement and communication campaigns. 150 places sold 1st award Project Management contest GEM 2011


Notre Dame



Grenoble Ecole de management