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Focus on providing individualized care to seniors in their homes or other familiar, minimally restrictive surroundings.

Work experience

Nov 2011Present

Client Services Coordinator

ElderCare Solutions
Assess clients and secure contractual relationship between client and ElderCare Solutions.  Perform monitoring visits to ensure quality of care and adapt care as needed.  Maintain professional supervisory relationship with caregivers.  Update care plans for all clients to allow best care practices.  Establish and enhance professional relationships with vendors and new client sources to help grow business appropriately.
Aug 2010Nov 2011

On-Call Administrator

ElderCare Solutions
Promoted after volunteeering in office while employed as a caregiver. Promoted to On-Call Aministrator where I take office calls from Friday from close of business to Monday morning at start of business. Weekend responsibilities include quick, calm problem solving, providing assessments for new clients, filling shifts as needed. Also perform monitoring visits to clients to ensure quality, individualized care. Perform office duties which include briefing caregivers on new clients, updating our computer program and reporting weekend activities to other staff members.
Feb 2010Aug 2010

Care Giver

Elder Care Solutions

Provide care giving to clients in their homes. Responsibilities range from housekeeping and companionship to assisting with daily activities and transportation.

Jul 2009Sep 2009


Ann Arbor Center for Independent Living

Assist in reception work at Center.  Greet and assess needs of visitors both in person and over the phone.   Assist staff and clients with individual projects.

Jul 1992Nov 2008

Disability Examiner

State of Michigan

Collection of medical data to adjudicate disability claims utilizing Social Security guidelines. Team leader and recipient of Commissioner's Citation from Social Security Administration in both 2006, 2008.

Jan 1999Feb 2000

Big Sister

Big Brothers/Big Sisters of Southeastern Michigan

Big Sister volunteer for teenager and served as her mentor and friend for personal growth, socialization and school projects.

May 1987Aug 1989

Blind Mobility Volunteer

U.S. Peace Corps

Taught mobility skills, cane use and daily activities to visually impaired, residential school aged children.  Was trained in cultural norms, Arabic, French and Braille.

Apr 1984Jun 1986

Constituent Service Aide

U.S. Representative Bob Carr

Provided assistance to constituents in relation to Government Agencies.  Coordinated speaking engagements and assisted with research and implications of pending legislation.


Jan 2009May 2009


Global Information Technology

Curriculum designed to provided precise computer skills for both help desk and other IT related fields.

Sep 1989May 1991

Masters of Social Work

Obtained MSW while studying the impact of Public Policy decisions on disenfranchised populations.  Internship at the MI Department of Mental Health in the Office of Legislative Affairs to study mental health services for children and prisoners.  Research and dissertation on the positive impacts of Respite Care for families with disabled members.

Sep 1981Jun 1986

Bachelor's of Social Science

Michigan State University

Broad educational base in all social science disciplines.  Focus on Social Work and the impacts of Public Policy and Planning.  Recognized as the outstanding Social Science Graduate.


Team Builder
The sum of the parts creates the best possible effort. I live by this ideal and encourage each member of my work unit to maximize their contributions to the finished outcomes. I strive to teach many to fish for themselves and am there to provide the skills necessary to complete this task.


Jun 2011Jul 2012

Licensed Masters Social Worker

Social Work Examiners Board


Diana Trujeque

Interviewer and reviewer for Policy Analyst position for City Council.  Diana serves as City Council Coordinator for Constituent Services with Brad Winter, District 4.

Katy Yankie

Founder and Administrative Director of ElderCare Solutions.  Oversaw  daily operations and provided employee evaluations.  Responsible for all aspects of entire business.

Kate Sweeney

Trained and mentored me as a new Disability Examiner.

Joseph Campanelli

Trainer and mentor for case work and policy guidelines as a Disability Examiner.

Susan Wilson

Colleague during Master's education.  Trained in Policy, Planning and therapeutic techniques.