Web design and project management professional with over 10 years experience in designing and managing successful web implementation projects.
Apr 2008 - Present
Freelance Web Designer
Clear and Present Web Design
Design web sites for client businesses and agencies, including all site graphics, user interface and functionality, search engine optimization (SEO) provisions, testing and post-rollout maintenance. Completed projects include:
·AAAA Driving School of New York at http://drivertrainingny.com. Company experienced 25% increase in class and driving lesson registration within three months of rollout due to new site enhancements implemented.
·NaRive School at http://narive.org, dedicated to providing basic educational needs to expatriated Haitian children living in the Dominican Republic. Donations to the school increased more than threefold following site rollout.
·Original Rolling Stones Live Anthology at http://stonesliveanthology.com. Site created to market and sell previously unissued live recordings by the Rolling Stones; over $2000 in sales generated in first two months.
Dec 2006 - Mar 2008
Web National Account Manager
Provided effective management of three national account web portals furnishing prospective college students with on-line resources and tools to select a college, submit admissions applications and transcripts, and research career options. Developed and nurtured client relations, interfacing directly with clients to determine site flow and content look and feel. Project managed new implementations; specified and coordinated modifications to existing sites with internal developers.
·Project managed the brand new web portal roll-out for College Summit http://csnav.org, contract value $975,000. Created comprehensive system design document, wireframes and flow diagrams, built and managed Microsoft Project timeline, interfaced between client and in-house developers to ensure site built to spec. Achieved full on-time implementation within a compressed six-month time frame. Client expressed high degree of satisfaction with project outcome, enrollment inquiries increasing 25% within first two months of roll-out.
Feb 1999 - Apr 2006
Web Development Project Manager
Working within the PMO of UCLA's Communications Technologies Services division, defined requirements and managed implementation of new software productivity initiatives. Liaised between end users and application developers, created functional design specs, and developed project WBS and system documentation. Conducted system testing, crafted end-user application guides, and trained users on system features and functionality.
·$1,500 "Staff Achievement Award" for the conception and rollout of “Project Track”, a project tracking and reporting application providing key cross-unit project metrics for high-level management review and planning. Benefits accrued included standardized commissioning of projects, more efficient resource allocation, and the ability to track project progress from inception through final rollout and closure via on-demand graphical reports.
·$2,228 "Incentive Award" for the ad-hoc development of the “Telephone Programming Automation” order provisioning application, including full design and coding in Visual Basic. By re-engineering what had been a paper-driven, completely manual process, achieved an estimated savings of 100 staff hours per month, in addition to facilitating more accurate and timely fulfillment of orders for campus clients.
Dec 1993 - Feb 1999
Technologies Project Manager
Working within the Telecommunications and Information Systems division, evaluated telecommunications and facilities requirements and defined solutions for City and County departments.Prepared system proposals, managed project budgets, coordinated system installations between external vendors, clients, and internal staff.
·Co-managed the City Hall renovation project.Solicited and evaluated vendor proposals, assisted in design and documentation of network services, and coordinated installation of trunking facilities.
·Managed the installation of switch and trunking services into the City of San Francisco new Main Library.Defined system requirements, wrote comprehensive proposal, negotiated system contract, and coordinated all vendor installation activities.