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Skills

Customer Service
v  Knowledge of principles and processes for providing customer and personal services; this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p> v  Resolution of customer service issues by performing activities such as exchanged product and improving overall experience<o:p></o:p>
Customer Service
Food & Beverage
v  Educated consumers to improve decision making skills<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p> v  Knowledge of principals and methods for showing, promoting and selling products and services; this includes marketing strategy and tactics, product demonstration, sales techniques and sales control systems<o:p></o:p> v  Attained and exceeded corporate set sales goals<o:p></o:p> v  Coached staff members on product identification and classification<o:p></o:p>
Food & Beverage

Interest

I am currently studying biological sciences to attain a Bachelor's Degree in Biology.  I enjoy working with animals and have been an avid horseback rider most of my life.  I plan to attend Veterinary school and practice Veterinary medicine on large and exotic animals.

Work experience

Jun 2010Present

Server

Big Muddy's on the Riverfront
Oct 2009Dec 2010

Server

Joe's Seafood, Prime Steak & Stone Crab
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Oct 2003Oct 2010

Server

Del Frisco's Double Eagle Steakhouse
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Education

Sep 2012Present

Associate of Arts

Southeastern Community College
Sep 2000Dec 2002

Southwest Tennessee Community College