Alicia is an enthused graduate student pursuing a Masters in Sport Business Management while actively pursuing a career in Sports communication, development, entertainment, marketing and sales.
Writing, Singing, and Creating..... Good Songs, good people, and great success....
May 2010 - Present
Cool Girls Inc.
Sep 2011 - Dec 2011
United States Tennis Association
Worked under the Director of Communications creating press releases, writing Hall of Fame stories and managing the companies website.
Jun 2011 - Sep 2011
I provide superior customer service to clients - existing ticket holders, groups, prospects and single game customers.
Oct 2010 - Jun 2011
Georgia State Athletics
• Generate new and repeat sales of season, mini-plans, individual, and group tickets for Georgia State University Athletic events, with a concentration on Football and Basketball • Work in conjunction with the entire Ticket Sales & Development team to uphold the mandates of the department regarding sales & service goals and objectives. • Maintain computerized records of all clients and prospects with Ticketmaster Archtics Software • Assist with game day responsibilities of the Ticket Sales & Development departments
Oct 2009 - May 2010
Student Assistant of Urban Research Services and Administration
Georgia State University
·Report directly to the Vice-President and Assistant Vice-President of Research
- Provide service and assistance to all employees in departments pertaining to University Research includinganswering incoming calls, periodic copying and binding of reports, filing, and general office administration support
May 2009 - Oct 2009
Billing Intern/ Employee
Atlanta Pediatric Therapy
Assistant to Billing Department Head responsibilities include but are not limited to spoke directly to insurance companies, followed up with patients to verify insurance, entered billing information for patients and insurance companies, etc.
May 2007 - May 2009
Georgia State University Housing
·Provided quality assistance to both residents and parents throughout the school year to assist with any housing and/or personal needs
·Coordinated various social and educational programs for fifty or more students and staff
·Mediated conflict between residents to ensure a peaceful living environment