WAYNE JAY BALDWIN •503-223-4459


Summary of Qualifications

·Able public speaker and frequent educational instructor

·Effective talent and human resource skills

· Adept operations manager

·Skilled at escrow risk analysis and title underwriting

· Precise financial and payroll aptitude

·“Hands on” supervisor who leads by example

·Respected employee career coach


·Progressed from Office Manager to Corporate Operations Manager in nine years

·LandAmerica national management elite, Award of Excellence

·LandAmerica national “Pursuit of Ideas” winner

·Successfully recruited top talent from other companies while aggressively managing my bottom 15%

·Developed a “Warn Lead” program to coordinate the effort of the sales team with the office staff

·Coached and mentored numerous talented and successful escrow officers

·Taught management skills to escrow officers who became office managers

Management Styling

·A focus on people, processes, and profit

·Analytical decisions with a personal presentation

·Effective emotional and inspirational leader

·“No fear” about honest one on one communication

·Value diversity as adding power to the team

·Consider problems an opportunity to improve

Professional Experience

·Oregon Operations Manager NEXTITLE formally Northwest Title Company

·Operations Manager – Portland Title Agency

·Senior Escrow Assistant - Fidelity National Title

·Escrow Assistant - Key Title and Escrow

·Realtor® & Property Manager - ERA Coastal Properties


·MBA Student Marylhurst University - Presently

·Bachelor of Science in Business Administration – Oregon State University

·Senior Certified Escrow Officer – Oregon Escrow Council

Career Training

·Business Intelligence

·Financial Acumen I & II

·Computer Security Awareness

·Managing People

·Conflict Resolution

·Fraud Detection Program

·Code of Business Conduct

·Computer Security Awareness

·Employment Law and Policy I & II

·Superior Service Training

·Performance and Behavioral Counseling

·Workplace Harassment Prevention

·Managing Strong Personalities

·Superior Service I & II

·LAN Networks

·Microsoft Office Suite 2007

Work History

Work History

Escrow Officer, Fidelity National Title

Fidelity National Title

Escrow Operations Manager, Portland Title Agency

LandAmerica, Portland Title Agency
Aug 2010 - Present

Oregon Operations Manager

NEXTITLE, foramlly Northwest Title LLC

Consider Northwest Title Company your partner in real estate. Our team is made up of the best and brightest in the industry. We pride ourselves, not only in delivering our title products with accuracy and efficiency, but also in providing the transaction assistance that ensures that your sale or refinance closes smoothly and efficiently, every time.

You can depend on Northwest Title Company to provide you with the friendliest and most timely service. Our veteran staff will ensure your title search and title clearing is handled accurately and expeditiously, while our state-of-the-art technology allows us to successfully handle a large pipeline while maintaining consistent service. Everything we do is built on the desire to develop long-term relationships with our clients.

Northwest Title, the trusted title company; where we always have your best interest at heart.




Oregon State University
Jan 2010 - Present

In progress

Marylhurst University

Enjoying my evening and online postgraduate classes, while continuing to pursue employment. I am planing a focus on Medical Management unless I return to work in my former line of work, and move my educational focus back to Real Estate




Senior Certified Escrow Officer

Oregon Escrow Council