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Work experience

Jan 2001May 2009

Division Manager – Revenue Assurance - Division Manager – Interconnection & Roaming Control and Stra


Division Manager of Revenue Assurance, responsible for monitoring all the chain of Vivo’s incomes and expensesResponsible for mapping risk through continuous review of processes related to revenue generation, identifying and quantifying the risks and/or losses associated with failure in control mechanisms, overseeing implementation of improved processes in order to increase company’s profitability. Defined, obtained and oversaw KPIs relating to efficient processes in generating revenue in order to quickly identify re-allocated monies to avoid possible loss.Responsible for acquisition of dedicated Revenue Assurance Systems amounting to US$ 11 million Division Manager of Interconnection & Roaming Control and Strategics, responsible for 50% of company’s income and 22% of expenses, overseeing 25 professionals and carrying out the following activities:Responsible for re-structuring the department in the Joint Venture process between Portugal Telecom and Telefónica Moviles groups carried out in 2003.Responsible for VIVO’s international and domestic roaming management.Responsible for implementing VIVO’s Interconnection Billing system.Received presidential award in the category “Results” for fulfilling goals and results as well as recognition by other departments within the company.Responsible for elaborating strategic plan pertaining to company’s interconnection.Evaluated strategic projects related to Interconnection, and scenario analysis with the regulation department and regulatory national agency.Elaborated SMP contracts with other operators (local, domestic and international long distance)Responsible for elaborating budget relating to Interconnection revenue and costs.Provided analysis and evaluated competitors’ behavior (Tim, Oi, Claro, Telefonica, Telemar, Embratel, Intelig, etc.)Oversaw billing and collection with other telecom operators.Validated economic and financial feasibility for interconnection and roaming projects.

Dec 1999Jan 2001

Manager – Interconnection and Billing

Vésper São Paulo - Embratel

Participated in the start up process and launch of Vésper S/A in São Paulo and 16 other states Responsible for specification of software tool, interconnection product in conjunction with systems department to provide financial settlement and an excellent revenue assurance/control and operational costs in the organization. Managed and implemented the system Responsible for relationship with other operators by managing operational agreements, financial settlement and dispute, according to interconnection contract among operatorsManage and secure interconnection billing while complying with all of regulatory national agency’s specifications pertaining to the presentation of local and long distance settlements, ensuring in this manner confidentiality of the traffic among operatorsOversaw processing of Call Detail Records, object of network remuneration based on policies established by governing legislation, since switch generation level with the intent of elaborating settlement of debits and credits in a combined manner among operatorsElaborated samples of call scenarios for control of interconnection and network remunerationDeveloped and improved internal control and administrative mechanisms in my departmentAnalyzed monthly results pertaining to Interconnection revenue and costs

Nov 1998Dec 1999

Sr. Financial Analyst

BCP Telecomunicações - currently Claro

Developed all of the routing for the accounting module (Interface) accelerating the financial flow of payables and receivables and integrating accounting with the other financial systems

Responsible for Interconnection system analysis, presenting reports for decision making on legal matters in operators’ interconnection contracts

Based on traffic information and data derived from the system, developed a minute-based dispute module for each operator that failed to send traffic to the clearinghouse, ensuring increase in revenue for the company

Jun 1992Oct 1998

Sr. Cost Analyst

Lucent Technologies N.S.B – USA

Responsible for the development and oversight of integrated cost system, ensuring perfect verification of average costs of business and company projects in order to provide adequate support for mediating their profitability as well as an accurate verification and control of stock levels

Responsible for coordinating an organizing physical inventory, through orientation and oversight of counts for validation and consolidation of stocks

Responsible for monitoring and overseeing internal and external audits, providing information pertinent to costs and stocks

Jul 1984Jun 1992

Sr. Cost Analyst

Eluma S/A

Responsible for controlling imports of raw material and restitution parts for machines/equipment and fixed assets:

Responsible for controlling stock billing (raw/secondary material), deferred/anticipated expenses, ongoing importation

Responsible for verification of monthly manufacturing cost per business unit (absorption cost)

Support Accounting for classification of expenses by cost centers

Analyzed and maintain records on companies’ patrimonial assets for their accounting, fiscal, costs and insurance needs

Controlled of personal property and real estate assets at an account, center cost and insurance plant level (risk area)

Oversaw product development, deferred assets and classification of each product and their amortization




Fundaçao Dom Cabral

Negotiation Estrategy - ESPM – Nov/2004Fundação Dom Cabral – Management Development Program – Competitive Management - Aug/2001Seminary on Costs – Fundação Getulio Vargas Fev/00BSc in Accounting, IESA -Instituto de Ensino Superior de Santo André - São Paulo – CRC – 1SP204832/0-5


Eighteen years of experience in the telecommunications industry. Professional profile: dynamic, organized, objective individual with negotiation skills, leadership, excellent interpersonal communication with focus on delivering results.Experience can be seen as my resume below, or through personal contact.

I am recognized for being a great trainer of teams with excellent skills in resolving conflicts. I detailed in my work and delivery of quality work within agreed deadlines and achieving the expected results.


Professional profile: dynamic, organized, objective individual with negotiation skills, leadership, excellent interpersonal communication with focus on delivering results.


Participation forum Roaming the U.S.A
Participation in Panama forum revenue assurance