Division Manager – Revenue Assurance - Division Manager – Interconnection & Roaming Control and Stra
VIVO S/A
Division Manager of Revenue Assurance, responsible for monitoring all the chain of Vivo’s incomes and expensesResponsible for mapping risk through continuous review of processes related to revenue generation, identifying and quantifying the risks and/or losses associated with failure in control mechanisms, overseeing implementation of improved processes in order to increase company’s profitability. Defined, obtained and oversaw KPIs relating to efficient processes in generating revenue in order to quickly identify re-allocated monies to avoid possible loss.Responsible for acquisition of dedicated Revenue Assurance Systems amounting to US$ 11 million Division Manager of Interconnection & Roaming Control and Strategics, responsible for 50% of company’s income and 22% of expenses, overseeing 25 professionals and carrying out the following activities:Responsible for re-structuring the department in the Joint Venture process between Portugal Telecom and Telefónica Moviles groups carried out in 2003.Responsible for VIVO’s international and domestic roaming management.Responsible for implementing VIVO’s Interconnection Billing system.Received presidential award in the category “Results” for fulfilling goals and results as well as recognition by other departments within the company.Responsible for elaborating strategic plan pertaining to company’s interconnection.Evaluated strategic projects related to Interconnection, and scenario analysis with the regulation department and regulatory national agency.Elaborated SMP contracts with other operators (local, domestic and international long distance)Responsible for elaborating budget relating to Interconnection revenue and costs.Provided analysis and evaluated competitors’ behavior (Tim, Oi, Claro, Telefonica, Telemar, Embratel, Intelig, etc.)Oversaw billing and collection with other telecom operators.Validated economic and financial feasibility for interconnection and roaming projects.