Assistant Center Director
Powell's Learning & Development Center Inc.
Assistant Director Powell’s Learning & Development Center, Inc. Lithonia, Ga. February 2002-Present
Oversee daily operations, managing a staff of 14 employees.
Duties include administrative tasks, billing, personnel issues, policies and procedures, payroll and quarterly tax preparation and submission.
Implement curriculum plans.
Maintain ongoing communication with parents regarding children’s activities, behavior, and development, and responded to all parents concerns as they arise.
Maintain records and reports on each child.
Powell’s Learning & Development Center, Lithonia, Ga.
October 1994-March 2002
Planned activities that stimulate growth in language, social and motor skills.
Provided children with individual attention.
Communicated with parents on a regular basis.
Part-time Courier Federal Express, Decatur, GA. April 2000-Present
Retrieve inbound packages from airport for a workgroup of 7 employees.Distribute work and balance routes. Assist management with route planning and boundary setting. Provide feedback to management on ways to improve on-time deliveries, reduce service failures, and increase ways to continue providing superior customer service.
Part-time Customer Service Agent
Federal Express, Atlanta, GA
April 1997-February 1999
Utilized excellent customer service skills in call center environment. Maintained call volumes as required.Scheduled package pickup, opened new accounts and provided package status and updates to customers as needed.