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My IT expertise was initially based on web technologies and tools:

  • Project Management
  • Information architecture
  • User-centered design
  • Business Analysis
  • Business Objects
  • SSRS
  • SQL Server 2005 /2008
  • Photoshop
  • CSS
  • JavaScript
  • Flash
  • Dreamweaver
  • Search Engine Optimization

After graduating from B.Sc. Business & Computing, I enrolled in an MBA e-Business which working as a full time web designer/developer. I followed my MBA course for 1 year where I obtained a B+ average. I then had the opportunity for working for a company in Canary Wharf, London. I worked in London at an IT Support company on the web development team, from October 2003 till May 2007. After that I joined 6pm Management Consultancy Ltd. worked for them from November 2003 till January 2010 as a Business Intelligence Consultant both on projects in the UK and Malta

I am currently working for Key Software as a project manager for a number of government and private sector clients.

My current project include business analysis on the Transport Malta website and Reporting for Land Transport Malta as well as TM Vera project and e-forms

Work experience

Feb 2010Present

Business Application Consultant

Philip Toledo Limited

Current Employer: KEY IT Group

Project Manager, Business Analyst  CCG Software Ltd.

Privately Held; Computer Software industry

September 2010 – Present (1 year 2 months) Msida, Malta

Organising team projects both for CCG and Government clients.Setting deadlines and organising weekly and monthly schedule of project work. Meeting clients for business analysis meetings. Create requirements documentation, Information Analysis Wireframes, Use Case Scenarios and other IA documentation. Also creation UI Design diagrams and prototypes.

IT Trainer CC Training Ltd

Privately Held; Information Technology and Services industry

September 2010 – Present (1 year 2 months)

ECDL, SQL Server, Adobe - Photoshop, Dreamweaver, Flash, Web Design, Web Development


  • Access FocalPoint - Leave, Projects and Timesheet web application upgrade
  • Access Dimensions - Accounting/ERP package implementation
  • Landed Cost System software installations


  • Pre-sales duties: training sales team for product demos, attending demos for support
  • FocalPoint web workflow application - working on the whole development life cycle from project initiation, requirements gathering workshops, demo, installing and configuring leave/purchase order processing/projects/timesheets/expenses on test server and then on live server, UAT change requests, user training and go live / handholding
  • Implementation - accounting software and web applications
  • Post sales: support
Jan 2000Present

Owner, Web Designer/Developer

Dowling Designs
The Dowling Designs website contains a portfolio of freelance work I have done over the years. I am freelance web designer and developer, mainly working for small business sector.
Nov 2007Jan 2010

Business Intelligence Consultant

6pm Ltd
- liaising extensively with external or internal clients - translating client requirements into highly specified project briefs - Identifying options for potential solutions and assessing them for both technical and business suitability - Creating logical and innovative solutions to complex problems - Drawing up specific proposals for modified or replacement systems - Presenting proposals to clients - Development using SSRS 2008 and Business Objects XI R3 - Working closely with development team and a variety of end users to ensure technical compatibility and user satisfaction - Overseeing the implementation of a new system - Planning and working flexibly to a deadline
Jun 2007Oct 2007

Web Developer

CCBill EU Ltd.
Engaged in a project to design an E-Commerce system for the management of online credit card transactions, subscription and access management, reporting, account management and chargeback management along with future additions. During the time at CCBill EU the project menu as well as the form and data grid sections where mocked up and send to the US for approval and updates. Once the updates where done the menu and screens for each section of the web application where created in Fireworks, Photoshop, HTML, CSS and JavaScript. The front-end development was then passed onto the JAVA teams for them to implement the backend functionality by submitting the forms created to the database. Throughout the project techniques such as requirements analysis, requirements design, User-friendly design approach, User Acceptance Testing (UAT), Rapid Application Development and prototyping were used.
Oct 2003May 2007

Web Developer

Connect Support Services
I work on the company website in PHP. and also my team website I also work on new projects that come in either brochure sites in HTML (using Photoshop, Fireworks, Dreamweaver, CSS, HTML, javascript). I also work on all our customers site(see portfolio in I do updates and also update the content management modules in our product called Genesis. Genesis is a content management system that allows web owners to edit there own content, be it images, text or uploaded files (e.g. .doc or .pdf) and all other content.
Oct 2000May 2007

Freelance Web Developer

Dowling Designs
I started my own freelance company and did work for friends and family at first and then extended my clientelle by promoting my business. My porfolio can be found at
Oct 2002Sep 2003

Web Developer

Darwin International Ltd.
I worked on the main company website in PHP (after a PHP training course). It is an e-portal with a number of e-commerce shopping carts held in it. It was in German and in English and supported 18 countries with e-commerce websites from these countries. I enabled shoppers to log into the site and when they shopped through the portal the purchases where tracked and they would get a discount (or refund) from us or using an affiliate program. I also created 3 helpdesk sites for the members that logged into our sites from Germany.
Oct 2001Sep 2002

IT Trainer

New Horizons Malta
New Horizons is an international IT training company. I trained students in: CIW Foundations, SQL Server 7, SQL Server 2000, Dreamweaver, Photoshop, Flash, Frontpage, MS Word, MS Excel, MS Powerpoint.
Jul 2000Sep 2000

Web Designer

Good Directions Ltd, Southampton, UK
I was responsible for creating and designing 3 websites for products of this company The websites where for products: Beatrix Potter figurines, Foxwood Tales figurines and Flower fairies figurines.
Jun 2000Jun 2000

Web Designer

MITTS - Malta Information Technology and Training Services Ltd.
I was on a 1 month intership and was trained in Frontpage and worked on the new design struture for the E-government website:


Nov 2004Feb 2005

Master CIW Designer

Certified Internet Webmaster

Master CIW Designers develop and maintain Web sites using authoring and scripting languages, create content and digital media, and employ standards and technologies for both business-to-business and business-to-consumer e-commerce Web sites.

Oct 1998Oct 2001

B.Sc. Businesss and Computing

University of Malta