Be a part of the next wealth trend in telecommunications with digital long distance and videophone.
Nov 2006 - Present
The Executive Techniques Consulting
Use the residential VideoPhone to communicate with family and colleagues.
Nov 2006 - Apr 2008
- Developed process flow diagrams for departmental audit process. Documented written process and procedures for internal audits process. - Provided input for annual audit pre-planning by providing status of assigned business processes for Canada, US and Latin America. - Identified internal control issues and worked with assigned business process owners to recommend process improvements. - Participated in internal audit teams for audits of Software Royalty, Pricing (US and Canada), Business Partner Management, Human Resources/Payroll, Accounts Receivable, Warranty Management and Incentives and Commissions processes and control points. Served as team lead for US Pricing audit. - Prepared audit findings indicating condition, cause, effect and risk; proposed audit recommendations and communicated with audit team and clients. - Communicated finding results in a formal written report to management with appropriate follow-up with process owners until completion validated.as directed.
May 2005 - Nov 2006
Service & Support Program Manager
Service & Support ThinkCentre/ThinkPad Program Manager - Management of Service and Support processes and deliverables for assigned projects per IPD Guidelines for Service & Support. - Service & Support representative on Product Development Team for T-Series ThinkPad, M&A Series ThinkCentre, Lenovo International Consumer Products and Client Security Software. - Provided bi-weekly management review of new product announcement information via quad charts to all service geographies and help centers and participate on weekly geography launch readiness conference calls. - Maintenance of Service & Support deliverables in team database. - FRU Service Parts management for new products to ensure ship support readiness.