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Jossaiah Brandon Reyes Lotino

Looking for a step in the right direction towards a lifelong career!

Objective

To find a life long career that will help me develop my skills and acquire new knowledge, reaching my full potential.

Work experience

01/201904/2019

Asset Protection Associate

Walmart

• Prevented shoplifting of store merchandise by walking the salesfloor and monitoring security cameras.

• Conducted external and internal investigations on shoplifters and associates.

• Ensured store safety and security by various means.

• Analyzed and corrected process breakdowns to stop and prevent loss in sales.

• Trained and managed associates in regards to store safety and security.

07/201801/2019

Special Credits Control Officer I

Alaska USA Federal Credit Union Special Credits Department

• Data entry,  noted accounts for each call answered and made.

• Assisted members with account inquiries in regards to their account(s) and loan(s)

• Made outbound calls in effort to collect payments on past due payments.

• Informed members of policies and procedures in regards to their account(s) and loan(s). 

03/201806/2018

Call Center Representative 

Meritain Health

• Data entry, logged notes for each call answered.

• Assisted medical providers, patients, and other entities with insurance claims and benefits information.

• Followed a script for each call answered.

• Sent referrals to various departments to have claims reviewed and reprocessed.

10/201503/2018

Pharmacy Technician

Sterling Medical Corp (JBER)

• Typed and filled prescriptions while following Department of Defense regulations.

• Filed and purged paper prescriptions by class of medication.

• Took and made phone calls to consult and follow up with patients and doctors.

• Maintain drug inventory and operate pharmaceutical robots.

04/201410/2015

Pharmacy Technician

Walgreen's

• Typed and filled prescriptions following federal and state law and regulations.

• Took and made phone calls, consulted and followed up with patients, doctors, and insurance companies.

• Processed insurance and followed up with third party rejections and claims.

• Maintained drug inventory and operated pharmaceutical robots.

05/201304/2014

Customer Service Representative/Digital Photo Specialist

Walgreen's

• Cashier and promotion of sales.

• Maintained store inventory.

• Uploaded and processed digital photos by promised time.

• Promoted  company's motto of  "happiness and wellness" by providing excellent customer service.

Education

Class of 2013

High school graduate

A.J. Dimond High school