Oversee staff of 5 employees. Responsible for LIS and BIS masterfiles for client setup, test setup, pricing and CPT coding. Work directly with Billing IT programmers to design and test solutions for billing projects. Investigate and design system fixes to resolve compliance issues in the Antrim billing system. Act as a technical resource for the billing system conversion to BFE/QBS. Coordinate technical projects for the Billing Department. Identify and implement process improvements to lower costs and improve service.
- Reduced staffing 33% through process improvement.
- Oversaw implementation of 5010 for Nevada BU.
- Implemented mnemonic system for BIS test setup masterfiles to improve the parent-child relationship of a test and CPT coding.