Joshua Carlson

New Hope Chapel is a fast-growing, cutting-edge church in the historic town of Plymouth, MA. I was brought on in 2009 when the church was only 8 years old to support its rapid growth by managing the increasing number of high-level projects and cultivating relationships with congregants.

• Trained 30+ leaders on how to manage congregant profiles and track online donations using a third-party database software, and oversaw its implementation.
• Developed customer service training program and trained 30+ leaders on it, then met with leaders individually to help implement the program in their specific departments.
• Managed 20+ projects per year, coordinating with multiple departments and delivering completion within hard deadlines.

Grace Bible Church is a community-focused church in Dunmore, PA. I was hired to implement a major musical style transition.  

• Managed 15+ volunteer staff, gaining rapport and leveraging quality relationships to successfully implement a major organizational change.
• Casted vision for, and educated church members in, the transition.
• Communicated with senior leadership to plan a seamless change in the congregation of 200+ members, seeing the transition completed successfully by 2009.

Word of Life Fellowship is a nonprofit organization dedicated to making a positive impact on youth. I was hired to manage logistics of the program staff, which produced all activities and events of campers at the Ranch summer camp.

• Helped lead 20+ employees to implement a newly modern, summer-long comprehensive camper activity program.
• Coordinated logistics of 3 rallies per day, attended by a total of 150+ campers.