MedFlight of Ohio
High stress, focused position responsible for flight following operations for a major aeromedical and critical care transport agency jointly owned by OhioHealth and The Ohio State University Wexner Medical Center. The communications center is responsible for eight EC130 aircraft based in Ohio, one EC145 based in South Bend, IN, and an Ohio-based EC145 configured for neonatal and pediatric operations serving two Level I Trauma Centers with an extensive Stroke, STEMI, Vascular, and Hand Microsurgery networks in addition to Level II Trauma Centers in South Bend, IN, Kettering, OH, and a Level I Pediatric Trauma Center based in Columbus. We are also responsible for three critical care MICUs, up to four critical care pediatric and neonatal MICUs, and for flight following any aeromedical ships entering our service area.
The position requires the ability to multi-task, maintain open communication, and situational awareness. I served on the committee to roll out the Metro Alert App, a specialized iOS and Android application allowing emergency services to press a single button to request an aircraft for their patient. After the rollout I continued to be involved with the project by processing account requests. I am responsible for maintaining our CAD system; both RescueNet Dispatch and Golden Hour, I am also on the project team for an eventual switch to Flight Vector. The position has required me to maintain a NAACS Certified Flight Communicator certification, Ohio Paramedic, and I previously held an Emergency Medical Dispatch - Advanced certification from NAEMD. This position deals directly with pilots, crew members, mechanics, administration, physicians, outlying hospitals, 911 centers, and the public.