Download PDF

Joshua Richards

Friendly Sales Associate adept at working in diverse retail and customer service environments.

Work History

Apr 2009Jul 2015

MT-Manager-in-training 

Fry's Electronics

  • Responded to all customer inquiries thoroughly and professionally.
  • Built relationships with customers to increase likelihood of repeat business.
  • Recommended merchandise to customers based on their needs and preferences.

May 2007Apr 2009

Customer Service Rep

7 Eleven 

  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Routinely answered customer questions regarding merchandise and pricing.



May 2007Jun 2008

Customer Service Rep

Hollywood Video

  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Provided an elevated customer experience to generate a loyal customers.
  • Assisted customers with food selection, inquiries and order customization requests.

Mar 2006Mar 2007

Delivery Helper

Lowes

  • Operated heavy material handing equipment such as fork trucks and cranes
  • Followed the company's loading and unloading procedures for hazardous materials
  • Completed all documentation neatly and accurately.
  • Completed all necessary paperwork using neat and legible handwriting.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.

Sep 2005Mar 2006

Customer Service Rep

Quizno's Sandwich Shop 

  • Greeted customers entering the store.
  • Prepared food for the Day. 
  • Provided an elevated customer experience to generate a loyal customers.
  • Assisted customers with food selection, inquiries and order customization requests.

Education

Sep 2000Jun 2005

Graduated Diploma

Basic High School